2026 data Public-data reference. official source

Collins Asset Group, LLC

204 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

204 consumer complaints filed with the CFPB

This profile shows Collins Asset Group, LLC's complaint history from CFPB public records. 204 consumers have filed complaints since 2013. The company has a 83.3% timely response rate and has provided relief in 3.4% of cases.

204
Total Complaints
83.3%
Timely Response
3.9%
Disputed
3.4%
Relief Provided
33
States Active
2013
Since

Total complaints

204

Filed since 2013

Timely response

83.3%

CFPB-tracked response window

Relief rate

3.4%

Closed with monetary or non-monetary relief

Timely response rate 83.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.4%
Industry median

Share closed with monetary or non-monetary relief.

Collins Asset Group, LLC complaint mix by product

Total complaints: 204

Collins Asset Group, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 204 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 159 complaints (78.3%), resolution 3.8% Debt collection 78.3% Credit reporting,: 34 complaints (16.7%), resolution 2.9% Credit reporting, 16.7% Vehicle loan: 3 complaints (1.5%), resolution 0.0% Credit reporting: 3 complaints (1.5%), resolution 0.0% Payday loan,: 2 complaints (1.0%), resolution 0.0% Consumer Loan: 1 complaints (0.5%), resolution 0.0% Credit reporting: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 159 78.3% 4% relief
  • Credit reporting, 34 16.7% 3% relief
  • Vehicle loan 3 1.5% 0% relief
  • Credit reporting 3 1.5% 0% relief
  • Payday loan, 2 1.0% 0% relief
  • Consumer Loan 1 0.5% 0% relief
  • Credit reporting 1 0.5% 0% relief

How Collins Asset Group, LLC's 204 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 159
Credit reporting, credit repair services, or other personal consumer reports 34
Vehicle loan or lease 3
Credit reporting or other personal consumer reports 3
Payday loan, title loan, personal loan, or advance loan 2
Consumer Loan 1
Credit reporting 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
FL 31
TX 21
CA 20
GA 19
OH 16
PA 14
NY 12
NC 11
IL 10
MD 6
TN 5
VA 5
MN 5
AL 3
NJ 3
SC 3
OK 2
KY 2
AZ 2
ID 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 62
Written notification about debt 36
Took or threatened to take negative or legal action 23
Incorrect information on your report 22
Problem with a credit reporting company's investigation into an existing problem 13
Cont'd attempts collect debt not owed 12
Disclosure verification of debt 11
Communication tactics 7
False statements or representation 6
Improper use of your report 3
Problem when making payments 2
Threatened to contact someone or share information improperly 2
Managing the loan or lease 1
Struggling to pay your loan 1
Incorrect information on credit report 1
Problem with the payoff process at the end of the loan 1
Getting a loan or lease 1

Yearly Trend

Year Complaints Timely
2013 1 0%
2014 7 100%
2015 4 100%
2016 15 100%
2017 7 85.7%
2018 20 85%
2019 18 83.3%
2020 23 100%
2021 46 93.5%
2022 25 88%
2023 10 100%
2024 19 0%
2025 9 88.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Collins Asset Group, LLC

Collins Asset Group, LLC has accumulated 204 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 75 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-07-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Collins Asset Group, LLC reports a 83.3% timely-response rate and has closed 96.6% of cases with a written explanation to the consumer. 3.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Collins Asset Group, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Collins Asset Group, LLC have?

Collins Asset Group, LLC has received 204 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Collins Asset Group, LLC respond to complaints on time?

Collins Asset Group, LLC has a 83.3% timely response rate to CFPB complaints.

What is the most common complaint about Collins Asset Group, LLC?

The most common issue reported against Collins Asset Group, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

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