Collins Asset Group, LLC
242 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collins Asset Group, LLC complaint mix by product
- Debt collection 190 78.8% – 5% relief
- Credit reporting, 38 15.8% – 3% relief
- Vehicle loan 5 2.1% – 20% relief
- Credit reporting 3 1.2% – 0% relief
- Payday loan, 2 0.8% – 0% relief
- Payday loan, 2 0.8% – 0% relief
- Credit reporting 1 0.4% – 0% relief
How Collins Asset Group, LLC's 242 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 190 |
| Credit reporting, credit repair services, or other personal consumer reports | 38 |
| Vehicle loan or lease | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 37 |
| TX | 28 |
| GA | 23 |
| CA | 22 |
| PA | 16 |
| OH | 16 |
| NY | 14 |
| IL | 13 |
| NC | 12 |
| MD | 10 |
| MN | 6 |
| VA | 5 |
| TN | 5 |
| SC | 4 |
| NJ | 4 |
| AL | 3 |
| KY | 2 |
| WI | 2 |
| AZ | 2 |
| OK | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Written notification about debt | 43 |
| Took or threatened to take negative or legal action | 30 |
| Incorrect information on your report | 25 |
| Cont'd attempts collect debt not owed | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Disclosure verification of debt | 11 |
| False statements or representation | 10 |
| Communication tactics | 7 |
| Improper use of your report | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Problem when making payments | 2 |
| Getting a loan or lease | 2 |
| Struggling to pay your loan | 2 |
| Received a loan you didn't apply for | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Incorrect information on credit report | 1 |
| Managing the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 7 | 100% |
| 2015 | 4 | 100% |
| 2016 | 16 | 100% |
| 2017 | 9 | 88.9% |
| 2018 | 26 | 88.5% |
| 2019 | 23 | 82.6% |
| 2020 | 24 | 100% |
| 2021 | 50 | 94% |
| 2022 | 33 | 90.9% |
| 2023 | 14 | 92.9% |
| 2024 | 25 | 0% |
| 2025 | 10 | 90% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Collins Asset Group, LLC
Collins Asset Group, LLC's 242 logged complaints stay concentrated: only 35 states show a filing on record. 46.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2025-07-19.
Collins Asset Group, LLC answers 82.6% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collins Asset Group, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Collins Asset Group, LLC have?
242, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Collins Asset Group, LLC respond to complaints on time?
82.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Collins Asset Group, LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.