CFPB · Single-product concentration
Collins Asset Group, LLC
242 CFPB complaints · 78.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Collins Asset Group, LLC: 78.5% of 242 CFPB complaints sit in "Debt collection". Timely 82.6% · relief 4.5%. Allegations, not findings.
- Single-product concentration
- +900% filings 2013 to 2025
CFPB relief outcome brief
CCDB company collins-asset-group-llc
4.5% relief · 82.6% timely · 242 filings · Debt collection
Same-product relief peers
Nearest relief peer: I.C. System, Inc. (4.5% relief)
Collins Asset Group, LLC closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Collins Asset Group, LLC's 242 filings include narrative text
46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collins Asset Group, LLC complaint mix by product
- Debt collection 190 78.8% – 5% relief
- Credit reporting, 38 15.8% – 3% relief
- Vehicle loan 5 2.1% – 20% relief
- Credit reporting 3 1.2% – 0% relief
- Payday loan, 2 0.8% – 0% relief
- Payday loan, 2 0.8% – 0% relief
- Credit reporting 1 0.4% – 0% relief
How Collins Asset Group, LLC's 242 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 190 |
| Credit reporting, credit repair services, or other personal consumer reports | 38 |
| Vehicle loan or lease | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
Where Collins Asset Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 15.3% of this company's filings
Collins Asset Group, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 10
- +900% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 37 |
| TX | 28 |
| GA | 23 |
| CA | 22 |
| PA | 16 |
| OH | 16 |
| NY | 14 |
| IL | 13 |
| NC | 12 |
| MD | 10 |
| MN | 6 |
| VA | 5 |
| TN | 5 |
| SC | 4 |
| NJ | 4 |
| AL | 3 |
| KY | 2 |
| WI | 2 |
| AZ | 2 |
| OK | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Written notification about debt | 43 |
| Took or threatened to take negative or legal action | 30 |
| Incorrect information on your report | 25 |
| Cont'd attempts collect debt not owed | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Disclosure verification of debt | 11 |
| False statements or representation | 10 |
| Communication tactics | 7 |
| Improper use of your report | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Problem when making payments | 2 |
| Getting a loan or lease | 2 |
| Struggling to pay your loan | 2 |
| Received a loan you didn't apply for | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Incorrect information on credit report | 1 |
| Managing the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 7 | 100% |
| 2015 | 4 | 100% |
| 2016 | 16 | 100% |
| 2017 | 9 | 88.9% |
| 2018 | 26 | 88.5% |
| 2019 | 23 | 82.6% |
| 2020 | 24 | 100% |
| 2021 | 50 | 94% |
| 2022 | 33 | 90.9% |
| 2023 | 14 | 92.9% |
| 2024 | 25 | 0% |
| 2025 | 10 | 90% |
Source: CFPB Consumer Complaint Database
Collins Asset Group, LLC filings cluster in one product
Collins Asset Group, LLC's 242 logged complaints stay concentrated: only 35 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-07-19.
Collins Asset Group, LLC answers 82.6% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collins Asset Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collins Asset Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 242.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.6%.
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.0 pts · 356 complaints 82.6%timely
- U.S. Auto Sales Inc. Δ 0.1 pts · 212 complaints 82.5%timely
- BRite Financial Services, Inc. Δ 0.1 pts · 104 complaints 82.7%timely
- Colony Brands, Inc. Δ 0.2 pts · 2.9K complaints 82.8%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collins Asset Group, LLC (82.6% timely; 4.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration