CFPB · Single-product concentration
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
356 CFPB complaints · 79.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch: 79.5% of 356 CFPB complaints sit in "Debt collection". Timely 82.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- +66.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company professional-bureau-of-collections-of-maryland-inc-greenwood-village-co-branch
0% relief · 82.6% timely · 356 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's 356 filings include narrative text
48% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch complaint mix by product
- Debt collection 283 79.5% – 0% relief
- Student loan 36 10.1% – 0% relief
- Credit reporting, 26 7.3% – 0% relief
- Consumer Loan 5 1.4% – 0% relief
- Credit reporting 4 1.1% – 0% relief
- Money transfer, 1 0.3% – 0% relief
- Credit card 1 0.3% – 0% relief
How Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's 356 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 283 |
| Student loan | 36 |
| Credit reporting, credit repair services, or other personal consumer reports | 26 |
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card | 1 |
Nationwide filing states for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.9% of this company's filings
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 85 |
| TX | 43 |
| FL | 28 |
| NY | 18 |
| VA | 15 |
| GA | 13 |
| PA | 12 |
| IL | 12 |
| NC | 10 |
| NJ | 10 |
| SC | 10 |
| MD | 9 |
| CO | 8 |
| MN | 8 |
| WA | 5 |
| NV | 5 |
| OK | 4 |
| MA | 4 |
| MS | 4 |
| TN | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 108 |
| Written notification about debt | 43 |
| Communication tactics | 43 |
| False statements or representation | 25 |
| Dealing with your lender or servicer | 20 |
| Took or threatened to take negative or legal action | 20 |
| Incorrect information on your report | 18 |
| Cont'd attempts collect debt not owed | 17 |
| Threatened to contact someone or share information improperly | 12 |
| Disclosure verification of debt | 10 |
| Struggling to repay your loan | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Dealing with my lender or servicer | 5 |
| Improper use of your report | 3 |
| Improper contact or sharing of info | 3 |
| Fraud or scam | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Can't repay my loan | 2 |
| Taking out the loan or lease | 2 |
| Electronic communications | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 17 | 82.4% |
| 2015 | 12 | 58.3% |
| 2016 | 19 | 89.5% |
| 2017 | 41 | 78% |
| 2018 | 61 | 85.2% |
| 2019 | 80 | 78.8% |
| 2020 | 49 | 85.7% |
| 2021 | 49 | 93.9% |
| 2022 | 13 | 100% |
| 2023 | 6 | 100% |
| 2025 | 1 | 0% |
| 2026 | 5 | 0% |
Source: CFPB Consumer Complaint Database
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch filings cluster in one product
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's 356 logged complaints reach a nationwide footprint - 40 states have at least one filing. 48% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-01.
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch answers 82.6% of complaints inside the CFPB's tracked window and closes 94.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 356.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch (82.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration