Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
356 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch complaint mix by product
- Debt collection 283 79.5% – 0% relief
- Student loan 36 10.1% – 0% relief
- Credit reporting, 26 7.3% – 0% relief
- Consumer Loan 5 1.4% – 0% relief
- Credit reporting 4 1.1% – 0% relief
- Money transfer, 1 0.3% – 0% relief
- Credit card 1 0.3% – 0% relief
How Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's 356 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 283 |
| Student loan | 36 |
| Credit reporting, credit repair services, or other personal consumer reports | 26 |
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 85 |
| TX | 43 |
| FL | 28 |
| NY | 18 |
| VA | 15 |
| GA | 13 |
| PA | 12 |
| IL | 12 |
| NC | 10 |
| NJ | 10 |
| SC | 10 |
| MD | 9 |
| CO | 8 |
| MN | 8 |
| WA | 5 |
| NV | 5 |
| OK | 4 |
| MA | 4 |
| MS | 4 |
| TN | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 108 |
| Written notification about debt | 43 |
| Communication tactics | 43 |
| False statements or representation | 25 |
| Dealing with your lender or servicer | 20 |
| Took or threatened to take negative or legal action | 20 |
| Incorrect information on your report | 18 |
| Cont'd attempts collect debt not owed | 17 |
| Threatened to contact someone or share information improperly | 12 |
| Disclosure verification of debt | 10 |
| Struggling to repay your loan | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Dealing with my lender or servicer | 5 |
| Improper use of your report | 3 |
| Improper contact or sharing of info | 3 |
| Fraud or scam | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Can't repay my loan | 2 |
| Taking out the loan or lease | 2 |
| Electronic communications | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 17 | 82.4% |
| 2015 | 12 | 58.3% |
| 2016 | 19 | 89.5% |
| 2017 | 41 | 78% |
| 2018 | 61 | 85.2% |
| 2019 | 80 | 78.8% |
| 2020 | 49 | 85.7% |
| 2021 | 49 | 93.9% |
| 2022 | 13 | 100% |
| 2023 | 6 | 100% |
| 2025 | 1 | 0% |
| 2026 | 5 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch's 356 logged complaints reach a nationwide footprint - 40 states have at least one filing on record. 48% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-01.
Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch answers 82.6% of complaints inside the CFPB's tracked window and closes 94.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch have?
356, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch respond to complaints on time?
82.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.