CFPB · Single-product concentration
National Education Servicing, LLC
15 CFPB complaints · 100% in "Student loan" · top issue Dealing with my lender or servicer.
National Education Servicing, LLC: 100% of 15 CFPB complaints sit in "Student loan". Timely 100% · relief 6.7%. Allegations, not findings.
- Single-product concentration
- +50% filings 2013 to 2017
CFPB relief outcome brief
CCDB company national-education-servicing-llc
6.7% relief · 100% timely · 15 filings · Student loan
Same-product relief peers
Nearest relief peer: Equitable Acceptance Corp (6.8% relief)
National Education Servicing, LLC closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 15 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Education Servicing, LLC complaint mix by product
- Student loan 15 100.0% – 7% relief
How National Education Servicing, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 15 |
Where National Education Servicing, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 20% of this company's filings
National Education Servicing, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 3
- +50% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| IL | 3 |
| MD | 2 |
| DE | 2 |
| NM | 2 |
| PA | 1 |
| DC | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 8 |
| Can't repay my loan | 4 |
| Repaying your loan | 2 |
| Dealing with your lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 100% |
| 2015 | 2 | 100% |
| 2016 | 6 | 100% |
| 2017 | 3 | 100% |
Source: CFPB Consumer Complaint Database
National Education Servicing, LLC filings cluster in one product
National Education Servicing, LLC's 15 logged complaints stay concentrated: only 8 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2017-11-27.
National Education Servicing, LLC answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Education Servicing, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for National Education Servicing, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for National Education Servicing, LLC (100% timely; 6.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration