National Education Servicing, LLC
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Education Servicing, LLC complaint mix by product
- Student loan 15 100.0% – 7% relief
How National Education Servicing, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 15 |
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| IL | 3 |
| MD | 2 |
| DE | 2 |
| NM | 2 |
| PA | 1 |
| DC | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 8 |
| Can't repay my loan | 4 |
| Repaying your loan | 2 |
| Dealing with your lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 100% |
| 2015 | 2 | 100% |
| 2016 | 6 | 100% |
| 2017 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Education Servicing, LLC
National Education Servicing, LLC's 15 logged complaints stay concentrated: only 8 states show a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2017-11-27.
National Education Servicing, LLC answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Education Servicing, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Education Servicing, LLC have?
15, per the CFPB's public complaint count for this company (see the full breakdown above).
Does National Education Servicing, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about National Education Servicing, LLC?
"Dealing with my lender or servicer", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.