CFPB · Single-product concentration
Granite State Management & Resources
134 CFPB complaints · 70.1% in "Student loan" · top issue Dealing with your lender or servicer.
Granite State Management & Resources: 70.1% of 134 CFPB complaints sit in "Student loan". Timely 95.5% · relief 6%. Allegations, not findings.
- Single-product concentration
- +150% filings 2012 to 2020
CFPB relief outcome brief
CCDB company granite-state-management-resources
6% relief · 95.5% timely · 134 filings · Student loan
Same-product relief peers
Nearest relief peer: Navient Solutions, LLC. (5.9% relief)
Granite State Management & Resources closes 6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Granite State Management & Resources's 134 filings include narrative text
41.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Granite State Management & Resources complaint mix by product
- Student loan 94 70.1% – 6% relief
- Credit reporting, 27 20.1% – 7% relief
- Debt collection 13 9.7% – 0% relief
How Granite State Management & Resources's 134 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 94 |
| Credit reporting, credit repair services, or other personal consumer reports | 27 |
| Debt collection | 13 |
Where Granite State Management & Resources complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.4% of this company's filings
Granite State Management & Resources rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 10
- +150% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 18 |
| NH | 14 |
| MA | 9 |
| FL | 9 |
| NJ | 7 |
| NY | 7 |
| GA | 7 |
| PA | 6 |
| TX | 6 |
| VA | 5 |
| WA | 5 |
| TN | 4 |
| MI | 3 |
| IL | 3 |
| DC | 2 |
| NC | 2 |
| ME | 2 |
| WI | 2 |
| NE | 2 |
| OH | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 30 |
| Dealing with my lender or servicer | 26 |
| Incorrect information on your report | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Struggling to repay your loan | 10 |
| Repaying your loan | 9 |
| Can't repay my loan | 7 |
| Attempts to collect debt not owed | 5 |
| Written notification about debt | 3 |
| Communication tactics | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Problems when you are unable to pay | 1 |
| False statements or representation | 1 |
| Getting a loan | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 0% |
| 2013 | 7 | 85.7% |
| 2014 | 2 | 100% |
| 2015 | 4 | 100% |
| 2016 | 18 | 94.4% |
| 2017 | 25 | 100% |
| 2018 | 31 | 100% |
| 2019 | 33 | 100% |
| 2020 | 10 | 100% |
Source: CFPB Consumer Complaint Database
Granite State Management & Resources filings cluster in one product
Granite State Management & Resources's 134 logged complaints stay concentrated: only 35 states show a filing. 41.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2020-06-10.
Granite State Management & Resources answers 95.5% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Granite State Management & Resources.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Granite State Management & Resources: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 134.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Granite State Management & Resources (95.5% timely; 6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration