Muskegon Car Credit, Inc.
45 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Muskegon Car Credit, Inc. complaint mix by product
- Credit reporting 19 42.2% – 0% relief
- Vehicle loan 8 17.8% – 0% relief
- Debt collection 7 15.6% – 0% relief
- Credit reporting, 6 13.3% – 0% relief
- Consumer Loan 4 8.9% – 25% relief
- Credit card 1 2.2% – 0% relief
How Muskegon Car Credit, Inc.'s 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 19 |
| Vehicle loan or lease | 8 |
| Debt collection | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Consumer Loan | 4 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| MI | 30 |
| FL | 4 |
| IN | 3 |
| IL | 3 |
| GA | 2 |
| IA | 2 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 11 |
| Problem with a company's investigation into an existing problem | 6 |
| Improper use of your report | 5 |
| Managing the loan or lease | 4 |
| Attempts to collect debt not owed | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Getting a loan or lease | 2 |
| Took or threatened to take negative or legal action | 2 |
| Struggling to pay your loan | 2 |
| Repossession | 2 |
| Problems when you are unable to pay | 2 |
| Written notification about debt | 1 |
| Fees or interest | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 2 | 50% |
| 2017 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 1 | 100% |
| 2023 | 8 | 100% |
| 2024 | 7 | 100% |
| 2025 | 17 | 82.4% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Muskegon Car Credit, Inc.
Muskegon Car Credit, Inc.'s 45 logged complaints stay concentrated: only 7 states show a filing on record. 44.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-03-06.
Muskegon Car Credit, Inc. answers 91.1% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Muskegon Car Credit, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Muskegon Car Credit, Inc. have?
45, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Muskegon Car Credit, Inc. respond to complaints on time?
91.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Muskegon Car Credit, Inc.?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.