2026 data Public-data reference. official source

Muskegon Car Credit, Inc.

36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

36 consumer complaints filed with the CFPB

This profile shows Muskegon Car Credit, Inc.'s complaint history from CFPB public records. 36 consumers have filed complaints since 2015. The company has a 94.4% timely response rate and has provided relief in 2.8% of cases.

36
Total Complaints
94.4%
Timely Response
0%
Disputed
2.8%
Relief Provided
7
States Active
2015
Since

Total complaints

36

Filed since 2015

Timely response

94.4%

CFPB-tracked response window

Relief rate

2.8%

Closed with monetary or non-monetary relief

Timely response rate 94.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.8%
Industry median

Share closed with monetary or non-monetary relief.

Muskegon Car Credit, Inc. complaint mix by product

Total complaints: 36

Muskegon Car Credit, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 36 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 14 complaints (38.9%), resolution 0.0% Credit reporting 38.9% Vehicle loan: 7 complaints (19.4%), resolution 0.0% Vehicle loan 19.4% Credit reporting,: 6 complaints (16.7%), resolution 0.0% Credit reporting, 16.7% Debt collection: 5 complaints (13.9%), resolution 0.0% Debt collection 13.9% Consumer Loan: 4 complaints (11.1%), resolution 25.0% Consumer Loan 11.1%
  • Credit reporting 14 38.9% 0% relief
  • Vehicle loan 7 19.4% 0% relief
  • Credit reporting, 6 16.7% 0% relief
  • Debt collection 5 13.9% 0% relief
  • Consumer Loan 4 11.1% 25% relief

How Muskegon Car Credit, Inc.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 14
Vehicle loan or lease 7
Credit reporting, credit repair services, or other personal consumer reports 6
Debt collection 5
Consumer Loan 4

Top States

State Complaints
MI 23
FL 4
IL 3
GA 2
IN 2
IA 1
SC 1

Top Issues

Issue Complaints
Incorrect information on your report 7
Improper use of your report 5
Problem with a company's investigation into an existing problem 5
Attempts to collect debt not owed 4
Managing the loan or lease 4
Problem with a credit reporting company's investigation into an existing problem 3
Repossession 2
Problems when you are unable to pay 2
Getting a loan or lease 2
Struggling to pay your loan 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 2 50%
2017 2 100%
2021 3 100%
2022 1 100%
2023 7 100%
2024 5 100%
2025 12 91.7%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Muskegon Car Credit, Inc.

Muskegon Car Credit, Inc. has accumulated 36 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Muskegon Car Credit, Inc. reports a 94.4% timely-response rate and has closed 97.2% of cases with a written explanation to the consumer. 2.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Muskegon Car Credit, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Muskegon Car Credit, Inc. have?

Muskegon Car Credit, Inc. has received 36 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Muskegon Car Credit, Inc. respond to complaints on time?

Muskegon Car Credit, Inc. has a 94.4% timely response rate to CFPB complaints.

What is the most common complaint about Muskegon Car Credit, Inc.?

The most common issue reported against Muskegon Car Credit, Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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