Total complaints
11
Filed since 2017
2026 data Public-data reference. official source
MORTGAGE INVESTORS GROUP
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows MORTGAGE INVESTORS GROUP's complaint history from CFPB public records. 11 consumers have filed complaints since 2017. The company has a 81.8% timely response rate and has provided relief in 18.2% of cases.
11
Total Complaints
81.8%
Timely Response
0%
Disputed
18.2%
Relief Provided
3
States Active
2017
Since
Timely response
81.8%
CFPB-tracked response window
Relief rate
18.2%
Closed with monetary or non-monetary relief
Timely response rate 81.8%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 18.2%
Industry median
Share closed with monetary or non-monetary relief.
MORTGAGE INVESTORS GROUP complaint mix by product
- Mortgage 8 72.7% – 25% relief
- Credit reporting, 2 18.2% – 0% relief
- Debt collection 1 9.1% – 0% relief
How MORTGAGE INVESTORS GROUP's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| TN | 9 |
| GA | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 2 |
| Trouble during payment process | 2 |
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 1 | 0% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About MORTGAGE INVESTORS GROUP
MORTGAGE INVESTORS GROUP has accumulated 11 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-09-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MORTGAGE INVESTORS GROUP reports a 81.8% timely-response rate and has closed 72.7% of cases with a written explanation to the consumer. 18.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MORTGAGE INVESTORS GROUP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does MORTGAGE INVESTORS GROUP have?
MORTGAGE INVESTORS GROUP has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
Does MORTGAGE INVESTORS GROUP respond to complaints on time?
MORTGAGE INVESTORS GROUP has a 81.8% timely response rate to CFPB complaints.
What is the most common complaint about MORTGAGE INVESTORS GROUP?
The most common issue reported against MORTGAGE INVESTORS GROUP is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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