CFPB · Mid-pack CFPB posture
Tcf Financial Corporation
130 CFPB complaints · 16 states · top issue Managing an account.
Tcf Financial Corporation has 130 consumer complaints in the CFPB public database. Timely response is 98.5%; 21.5% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +66.7% filings 2016 to 2020
CFPB relief outcome brief
CCDB company tcf-financial-corporation
21.5% relief · 98.5% timely · 130 filings · Mortgage
Same-product relief peers
Nearest relief peer: Finance of America Mortgage LLC (21.8% relief)
Tcf Financial Corporation closes 21.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 130 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tcf Financial Corporation complaint mix by product
- Mortgage 58 46.0% – 19% relief
- Checking or 42 33.3% – 26% relief
- Credit reporting, 11 8.7% – 36% relief
- Bank account 6 4.8% – 33% relief
- Money transfer, 4 3.2% – 0% relief
- Payday loan, 3 2.4% – 0% relief
- Vehicle loan 2 1.6% – 0% relief
How Tcf Financial Corporation's 130 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 58 |
| Checking or savings account | 42 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Bank account or service | 6 |
| Money transfer, virtual currency, or money service | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Vehicle loan or lease | 2 |
| Debt collection | 2 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Tcf Financial Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 56.2% of this company's filings
Tcf Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 5
- +66.7% vs 2016
Top States
| State | Complaints |
|---|---|
| MI | 73 |
| OH | 26 |
| IN | 3 |
| DC | 2 |
| FL | 2 |
| NM | 2 |
| IL | 2 |
| CO | 2 |
| WI | 2 |
| AZ | 2 |
| AR | 2 |
| GA | 1 |
| CA | 1 |
| MN | 1 |
| UT | 1 |
| SD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 30 |
| Trouble during payment process | 30 |
| Loan servicing, payments, escrow account | 10 |
| Incorrect information on your report | 8 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Problem caused by your funds being low | 6 |
| Closing on a mortgage | 4 |
| Improper use of your report | 4 |
| Struggling to pay mortgage | 3 |
| Account opening, closing, or management | 2 |
| Problems caused by my funds being low | 2 |
| Settlement process and costs | 2 |
| Charged fees or interest you didn't expect | 2 |
| Closing an account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Other transaction problem | 2 |
| Using a debit or ATM card | 1 |
| Problems when you are unable to pay | 1 |
| Loan modification,collection,foreclosure | 1 |
| Deposits and withdrawals | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2017 | 43 | 100% |
| 2018 | 33 | 100% |
| 2019 | 46 | 95.7% |
| 2020 | 5 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Tcf Financial Corporation
Tcf Financial Corporation's 130 logged complaints stay concentrated: only 16 states show a filing. Only 27.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2020-02-03.
Tcf Financial Corporation answers 98.5% of complaints inside the CFPB's tracked window and closes 77.7% with a written explanation. 21.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tcf Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Tcf Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 130.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Tcf Financial Corporation (98.5% timely; 21.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture