Tcf Financial Corporation
130 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tcf Financial Corporation complaint mix by product
- Mortgage 58 46.0% – 19% relief
- Checking or 42 33.3% – 26% relief
- Credit reporting, 11 8.7% – 36% relief
- Bank account 6 4.8% – 33% relief
- Money transfer, 4 3.2% – 0% relief
- Payday loan, 3 2.4% – 0% relief
- Vehicle loan 2 1.6% – 0% relief
How Tcf Financial Corporation's 130 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 58 |
| Checking or savings account | 42 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Bank account or service | 6 |
| Money transfer, virtual currency, or money service | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Vehicle loan or lease | 2 |
| Debt collection | 2 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| MI | 73 |
| OH | 26 |
| IN | 3 |
| DC | 2 |
| FL | 2 |
| NM | 2 |
| IL | 2 |
| CO | 2 |
| WI | 2 |
| AZ | 2 |
| AR | 2 |
| GA | 1 |
| CA | 1 |
| MN | 1 |
| UT | 1 |
| SD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 30 |
| Trouble during payment process | 30 |
| Loan servicing, payments, escrow account | 10 |
| Incorrect information on your report | 8 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Problem caused by your funds being low | 6 |
| Closing on a mortgage | 4 |
| Improper use of your report | 4 |
| Struggling to pay mortgage | 3 |
| Account opening, closing, or management | 2 |
| Problems caused by my funds being low | 2 |
| Settlement process and costs | 2 |
| Charged fees or interest you didn't expect | 2 |
| Closing an account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Other transaction problem | 2 |
| Using a debit or ATM card | 1 |
| Problems when you are unable to pay | 1 |
| Loan modification,collection,foreclosure | 1 |
| Deposits and withdrawals | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2017 | 43 | 100% |
| 2018 | 33 | 100% |
| 2019 | 46 | 95.7% |
| 2020 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Tcf Financial Corporation
Tcf Financial Corporation's 130 logged complaints stay concentrated: only 16 states show a filing on record. Only 27.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2016 through 2020-02-03.
Tcf Financial Corporation answers 98.5% of complaints inside the CFPB's tracked window and closes 77.7% with a written explanation. 21.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tcf Financial Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Tcf Financial Corporation have?
130, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Tcf Financial Corporation respond to complaints on time?
98.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Tcf Financial Corporation?
"Managing an account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.