CFPB · Single-product concentration

AMCOL Systems, Inc.

692 CFPB complaints · 91.6% in "Debt collection" · top issue Attempts to collect debt not owed.

692 CFPB complaints

AMCOL Systems, Inc.: 91.6% of 692 CFPB complaints sit in "Debt collection". Timely 85.8% · relief 2%. Allegations, not findings.

  • Single-product concentration
  • +57.1% filings 2013 to 2026

CFPB relief outcome brief

CCDB company amcol-systems-inc

2% relief · 85.8% timely · 692 filings · Debt collection

Nearest relief peer: Source Receivables Management LLC (2% relief)

AMCOL Systems, Inc. (this)2%Grain Technology, Inc.6.2%Kbr Inc Dba Rash Curtis & As…0.7%Umb Financial Corporation10.9%Bliksum, LLC0%
Closed-with-relief % among AMCOL Systems, Inc. and nearest filing-volume peers

AMCOL Systems, Inc. closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of AMCOL Systems, Inc.'s 692 filings include narrative text

45.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 85.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

AMCOL Systems, Inc. complaint mix by product

Total complaints: 692

AMCOL Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 692 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 634 complaints (91.6%), resolution 2.2% Debt collection 91.6% Credit reporting,: 50 complaints (7.2%), resolution 0.0% Credit reporting, 7.2% Credit reporting: 3 complaints (0.4%), resolution 0.0% Credit reporting: 2 complaints (0.3%), resolution 0.0% Money transfer,: 2 complaints (0.3%), resolution 0.0% Debt or: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 634 91.6% 2% relief
  • Credit reporting, 50 7.2% 0% relief
  • Credit reporting 3 0.4% 0% relief
  • Credit reporting 2 0.3% 0% relief
  • Money transfer, 2 0.3% 0% relief
  • Debt or 1 0.1% 0% relief

How AMCOL Systems, Inc.'s 692 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 634
Credit reporting, credit repair services, or other personal consumer reports 50
Credit reporting or other personal consumer reports 3
Credit reporting 2
Money transfer, virtual currency, or money service 2
Debt or credit management 1

Where AMCOL Systems, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
26.9% of this company's filings
TX186SC64NC63MI51FL28OH27AZ25OK19

AMCOL Systems, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
11
+57.1% vs 2013
050100150 20132015201720192021202320252026 11

Top States

State Complaints
TX 186
SC 64
NC 63
MI 51
FL 28
OH 27
AZ 25
OK 19
VA 18
CA 18
IN 15
MO 15
WI 14
LA 14
KS 13
GA 13
NJ 12
MD 11
NV 10
CO 10

Top Issues

Issue Complaints
Attempts to collect debt not owed 205
Written notification about debt 131
Cont'd attempts collect debt not owed 92
False statements or representation 59
Disclosure verification of debt 48
Communication tactics 42
Took or threatened to take negative or legal action 35
Incorrect information on your report 33
Problem with a credit reporting company's investigation into an existing problem 16
Improper contact or sharing of info 12
Improper use of your report 4
Taking/threatening an illegal action 4
Threatened to contact someone or share information improperly 3
Electronic communications 3
Incorrect information on credit report 2
Problem with customer service 1
Fraud or scam 1
Lost or stolen money order 1

Yearly Trend

Year Complaints Timely
2013 7 100%
2014 27 96.3%
2015 62 79%
2016 60 98.3%
2017 126 100%
2018 123 97.6%
2019 88 98.9%
2020 47 100%
2021 31 100%
2022 27 100%
2023 20 65%
2024 15 0%
2025 48 4.2%
2026 11 0%

Source: CFPB Consumer Complaint Database

AMCOL Systems, Inc. filings cluster in one product

AMCOL Systems, Inc.'s 692 logged complaints stay concentrated: only 37 states show a filing. 45.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-04-12.

AMCOL Systems, Inc. answers 85.8% of complaints inside the CFPB's tracked window and closes 89% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about AMCOL Systems, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for AMCOL Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for AMCOL Systems, Inc. (85.8% timely; 2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration