2026 data Public-data reference. official source

AMCOL Systems, Inc.

607 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

607 consumer complaints filed with the CFPB

This profile shows AMCOL Systems, Inc.'s complaint history from CFPB public records. 607 consumers have filed complaints since 2013. The company has a 86.5% timely response rate and has provided relief in 2.3% of cases.

607
Total Complaints
86.5%
Timely Response
4.6%
Disputed
2.3%
Relief Provided
34
States Active
2013
Since

Total complaints

607

Filed since 2013

Timely response

86.5%

CFPB-tracked response window

Relief rate

2.3%

Closed with monetary or non-monetary relief

Timely response rate 86.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.3%
Industry median

Share closed with monetary or non-monetary relief.

AMCOL Systems, Inc. complaint mix by product

Total complaints: 607

AMCOL Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 607 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 562 complaints (92.6%), resolution 2.5% Debt collection 92.6% Credit reporting,: 38 complaints (6.3%), resolution 0.0% Credit reporting, 6.3% Credit reporting: 3 complaints (0.5%), resolution 0.0% Credit reporting: 2 complaints (0.3%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 0.0% Money transfer,: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 562 92.6% 3% relief
  • Credit reporting, 38 6.3% 0% relief
  • Credit reporting 3 0.5% 0% relief
  • Credit reporting 2 0.3% 0% relief
  • Debt or 1 0.2% 0% relief
  • Money transfer, 1 0.2% 0% relief

How AMCOL Systems, Inc.'s 607 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 562
Credit reporting, credit repair services, or other personal consumer reports 38
Credit reporting or other personal consumer reports 3
Credit reporting 2
Debt or credit management 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
TX 161
SC 60
NC 56
MI 43
FL 25
OH 23
AZ 19
VA 18
OK 16
LA 14
MO 14
CA 14
WI 13
KS 13
GA 11
IN 11
NJ 11
CO 10
NV 9
NY 8

Top Issues

Issue Complaints
Attempts to collect debt not owed 178
Written notification about debt 117
Cont'd attempts collect debt not owed 90
Disclosure verification of debt 45
False statements or representation 45
Communication tactics 38
Took or threatened to take negative or legal action 29
Incorrect information on your report 24
Problem with a credit reporting company's investigation into an existing problem 13
Improper contact or sharing of info 11
Improper use of your report 4
Taking/threatening an illegal action 4
Threatened to contact someone or share information improperly 3
Incorrect information on credit report 2
Electronic communications 2
Problem with customer service 1
Lost or stolen money order 1

Yearly Trend

Year Complaints Timely
2013 7 100%
2014 27 96.3%
2015 59 78%
2016 55 98.2%
2017 116 100%
2018 100 98%
2019 76 98.7%
2020 40 100%
2021 28 100%
2022 22 100%
2023 16 68.8%
2024 14 0%
2025 42 4.8%
2026 5 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AMCOL Systems, Inc.

AMCOL Systems, Inc. has accumulated 607 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 234 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-22, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AMCOL Systems, Inc. reports a 86.5% timely-response rate and has closed 89.6% of cases with a written explanation to the consumer. 2.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AMCOL Systems, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AMCOL Systems, Inc. have?

AMCOL Systems, Inc. has received 607 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AMCOL Systems, Inc. respond to complaints on time?

AMCOL Systems, Inc. has a 86.5% timely response rate to CFPB complaints.

What is the most common complaint about AMCOL Systems, Inc.?

The most common issue reported against AMCOL Systems, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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