Total complaints
14
Filed since 2013
2026 data Public-data reference. official source
MORTGAGE CAPITAL ASSOCIATES, INC.
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows MORTGAGE CAPITAL ASSOCIATES, INC.'s complaint history from CFPB public records. 14 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 42.9% of cases.
14
Total Complaints
100%
Timely Response
7.1%
Disputed
42.9%
Relief Provided
10
States Active
2013
Since
Timely response
100%
CFPB-tracked response window
Relief rate
42.9%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 42.9%
Industry median
Share closed with monetary or non-monetary relief.
MORTGAGE CAPITAL ASSOCIATES, INC. complaint mix by product
- Mortgage 13 92.9% – 46% relief
- Credit reporting, 1 7.1% – 0% relief
How MORTGAGE CAPITAL ASSOCIATES, INC.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| TX | 2 |
| UT | 2 |
| IL | 1 |
| NC | 1 |
| WA | 1 |
| KY | 1 |
| OH | 1 |
| PA | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Closing on a mortgage | 2 |
| Loan servicing, payments, escrow account | 2 |
| Improper use of your report | 1 |
| Loan modification,collection,foreclosure | 1 |
| Settlement process and costs | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 1 | 100% |
| 2015 | 3 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About MORTGAGE CAPITAL ASSOCIATES, INC.
MORTGAGE CAPITAL ASSOCIATES, INC. has accumulated 14 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2018-05-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MORTGAGE CAPITAL ASSOCIATES, INC. reports a 100% timely-response rate and has closed 42.9% of cases with a written explanation to the consumer. 42.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MORTGAGE CAPITAL ASSOCIATES, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does MORTGAGE CAPITAL ASSOCIATES, INC. have?
MORTGAGE CAPITAL ASSOCIATES, INC. has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Does MORTGAGE CAPITAL ASSOCIATES, INC. respond to complaints on time?
MORTGAGE CAPITAL ASSOCIATES, INC. has a 100% timely response rate to CFPB complaints.
What is the most common complaint about MORTGAGE CAPITAL ASSOCIATES, INC.?
The most common issue reported against MORTGAGE CAPITAL ASSOCIATES, INC. is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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