CFPB · Single-product concentration
Mortgage 1 Incorporation
23 CFPB complaints · 91.3% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Mortgage 1 Incorporation: 91.3% of 23 CFPB complaints sit in "Mortgage". Timely 100% · relief 4.3%. Allegations, not findings.
- Single-product concentration
- +50% filings 2015 to 2025
CFPB relief outcome brief
CCDB company mortgage-1-incorporation
4.3% relief · 100% timely · 23 filings · Mortgage
Same-product relief peers
Nearest relief peer: Guild Holdings Company (4.3% relief)
Mortgage 1 Incorporation closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mortgage 1 Incorporation scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (20/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
20 / 100 percentile-benchmarked
4.3% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
92 / 100 percentile-benchmarked
95.7% of complaints closed with an explanation to the consumer
Most of Mortgage 1 Incorporation's 23 filings include narrative text
52.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mortgage 1 Incorporation complaint mix by product
- Mortgage 21 91.3% – 5% relief
- Debt collection 1 4.3% – 0% relief
- Credit reporting, 1 4.3% – 0% relief
How Mortgage 1 Incorporation's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 21 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Mortgage 1 Incorporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 82.6% of this company's filings
Mortgage 1 Incorporation rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +50% vs 2015
Top States
| State | Complaints |
|---|---|
| MI | 19 |
| FL | 2 |
| TX | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Closing on a mortgage | 4 |
| Trouble during payment process | 4 |
| Struggling to pay mortgage | 3 |
| Application, originator, mortgage broker | 2 |
| Settlement process and costs | 2 |
| Took or threatened to take negative or legal action | 1 |
| Loan servicing, payments, escrow account | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 5 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Mortgage 1 Incorporation filings cluster in one product
Mortgage 1 Incorporation's 23 logged complaints stay concentrated: only 3 states show a filing. 52.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-10-04.
Mortgage 1 Incorporation answers 100% of complaints inside the CFPB's tracked window and closes 95.7% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mortgage 1 Incorporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mortgage 1 Incorporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mortgage 1 Incorporation (100% timely; 4.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration