CFPB · Narrative-heavy record

Modoc Tribe Financial Services Authority

15 CFPB complaints · 60% with narratives · top issue Struggling to pay your loan.

15 CFPB complaints

Modoc Tribe Financial Services Authority: 60% of 15 filings include consumer narratives. Timely 100% · relief 0% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.

  • Narrative-heavy record
  • +100% filings 2021 to 2025

CFPB relief outcome brief

CCDB company modoc-tribe-financial-services-authority

0% relief · 100% timely · 15 filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)

Modoc Tribe FinancialServices Authority (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Modoc Tribe Financial Services Authority and nearest filing-volume peers

Modoc Tribe Financial Services Authority closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Modoc Tribe Financial Services Authority scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Modoc Tribe Financial Services Authority's 15 filings include narrative text

60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Modoc Tribe Financial Services Authority complaint mix by product

Total complaints: 15

Modoc Tribe Financial Services Authority complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 15 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 7 complaints (46.7%), resolution 0.0% Payday loan, 46.7% Debt collection: 6 complaints (40.0%), resolution 0.0% Debt collection 40.0% Payday loan,: 2 complaints (13.3%), resolution 0.0% Payday loan, 13.3%
  • Payday loan, 7 46.7% – 0% relief
  • Debt collection 6 40.0% – 0% relief
  • Payday loan, 2 13.3% – 0% relief

How Modoc Tribe Financial Services Authority's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 7
Debt collection 6
Payday loan, title loan, or personal loan 2

Where Modoc Tribe Financial Services Authority complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
26.7% of this company's filings
NC4CA2TX2MD2LA1HI1OR1FL1

Modoc Tribe Financial Services Authority rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
2
+100% vs 2021
02468 20212022202320242025 2

Top States

State Complaints
NC 4
CA 2
TX 2
MD 2
LA 1
HI 1
OR 1
FL 1
NE 1

Top Issues

Issue Complaints
Struggling to pay your loan 4
Communication tactics 3
Threatened to contact someone or share information improperly 2
Charged fees or interest you didn't expect 2
Problem when making payments 1
Took or threatened to take negative or legal action 1
Problem with the payoff process at the end of the loan 1
Can't contact lender or servicer 1

Yearly Trend

Year Complaints Timely
2021 1 100%
2022 2 100%
2023 7 100%
2024 3 100%
2025 2 100%

Source: CFPB Consumer Complaint Database

Modoc Tribe Financial Services Authority's narrative-rich complaint ledger

Modoc Tribe Financial Services Authority's 15 logged complaints stay concentrated: only 9 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2025-05-30.

Modoc Tribe Financial Services Authority answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Struggling to pay your loan."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Modoc Tribe Financial Services Authority.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Modoc Tribe Financial Services Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Modoc Tribe Financial Services Authority (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record