Total complaints
13
Filed since 2015
2026 data Public-data reference. official source
MODERN FINANCE COMPANY
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows MODERN FINANCE COMPANY's complaint history from CFPB public records. 13 consumers have filed complaints since 2015. The company has a 100% timely response rate and has provided relief in 23.1% of cases.
13
Total Complaints
100%
Timely Response
23.1%
Disputed
23.1%
Relief Provided
1
States Active
2015
Since
Timely response
100%
CFPB-tracked response window
Relief rate
23.1%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 23.1%
Industry median
Share closed with monetary or non-monetary relief.
MODERN FINANCE COMPANY complaint mix by product
- Consumer Loan 5 38.5% – 0% relief
- Payday loan, 2 15.4% – 0% relief
- Credit reporting 2 15.4% – 100% relief
- Credit reporting, 2 15.4% – 50% relief
- Credit card 2 15.4% – 0% relief
How MODERN FINANCE COMPANY's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 5 |
| Payday loan, title loan, or personal loan | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 13 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 3 |
| Incorrect information on your report | 2 |
| Problem when making payments | 2 |
| Vehicle was damaged or destroyed the vehicle | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Taking out the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 4 | 100% |
| 2017 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2024 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About MODERN FINANCE COMPANY
MODERN FINANCE COMPANY has accumulated 13 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2024-08-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MODERN FINANCE COMPANY reports a 100% timely-response rate and has closed 76.9% of cases with a written explanation to the consumer. 23.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 23.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Consumer Loan", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MODERN FINANCE COMPANY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does MODERN FINANCE COMPANY have?
MODERN FINANCE COMPANY has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does MODERN FINANCE COMPANY respond to complaints on time?
MODERN FINANCE COMPANY has a 100% timely response rate to CFPB complaints.
What is the most common complaint about MODERN FINANCE COMPANY?
The most common issue reported against MODERN FINANCE COMPANY is "Managing the loan or lease" in the "Consumer Loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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