CFPB · Diversified product mix
Modern Finance Company
15 CFPB complaints · diversified mix (top product 33.3%) · top issue Incorrect information on your report.
Modern Finance Company: top product "Consumer Loan" is only 33.3% of 15 - multi-bucket mix. Timely 100% · relief 20%. Allegations, not findings.
- Diversified product mix
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company modern-finance-company
20% relief · 100% timely · 15 filings · Consumer Loan
Same-product relief peers
Nearest relief peer: Onemain Financial Holdings, LLC. (15.8% relief)
Modern Finance Company closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Modern Finance Company scores strongest on timely response (100/100 percentile-benchmarked) and weakest on closed with explanation (51/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
93 / 100 percentile-benchmarked
20% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
51 / 100 percentile-benchmarked
73.3% of complaints closed with an explanation to the consumer
Most of Modern Finance Company's 15 filings include narrative text
53.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Modern Finance Company complaint mix by product
- Consumer Loan 5 33.3% – 0% relief
- Credit reporting 3 20.0% – 67% relief
- Credit reporting, 2 13.3% – 50% relief
- Credit card 2 13.3% – 0% relief
- Payday loan, 2 13.3% – 0% relief
- Debt collection 1 6.7% – 0% relief
How Modern Finance Company's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Debt collection | 1 |
Concentrated filing states for Modern Finance Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 93.3% of this company's filings
Modern Finance Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Managing the loan or lease | 3 |
| Problem when making payments | 2 |
| Attempts to collect debt not owed | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problems when you are unable to pay | 1 |
| Taking out the loan or lease | 1 |
| Vehicle was damaged or destroyed the vehicle | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 4 | 100% |
| 2017 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2024 | 2 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Modern Finance Company spreads across product buckets
Modern Finance Company's 15 logged complaints stay concentrated: only 2 states show a filing. 53.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25.
Modern Finance Company answers 100% of complaints inside the CFPB's tracked window and closes 73.3% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Modern Finance Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Modern Finance Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Modern Finance Company (100% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix