Modern Finance Company
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Modern Finance Company complaint mix by product
- Consumer Loan 5 33.3% – 0% relief
- Credit reporting 3 20.0% – 67% relief
- Credit reporting, 2 13.3% – 50% relief
- Credit card 2 13.3% – 0% relief
- Payday loan, 2 13.3% – 0% relief
- Debt collection 1 6.7% – 0% relief
How Modern Finance Company's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Managing the loan or lease | 3 |
| Problem when making payments | 2 |
| Attempts to collect debt not owed | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problems when you are unable to pay | 1 |
| Taking out the loan or lease | 1 |
| Vehicle was damaged or destroyed the vehicle | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 4 | 100% |
| 2017 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2024 | 2 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Modern Finance Company
Modern Finance Company's 15 logged complaints stay concentrated: only 2 states show a filing on record. 53.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-25.
Modern Finance Company answers 100% of complaints inside the CFPB's tracked window and closes 73.3% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Modern Finance Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Modern Finance Company have?
15, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Modern Finance Company respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Modern Finance Company?
"Incorrect information on your report", filed under the "Consumer Loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.