Security National Automotive Acceptance
111 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Security National Automotive Acceptance complaint mix by product
- Consumer Loan 42 37.8% – 26% relief
- Vehicle loan 36 32.4% – 6% relief
- Debt collection 17 15.3% – 12% relief
- Credit reporting, 13 11.7% – 0% relief
- Credit reporting 1 0.9% – 100% relief
- Payday loan, 1 0.9% – 0% relief
- Money transfer, 1 0.9% – 0% relief
How Security National Automotive Acceptance's 111 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 42 |
| Vehicle loan or lease | 36 |
| Debt collection | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Credit reporting | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 15 |
| NC | 10 |
| GA | 8 |
| FL | 8 |
| IL | 7 |
| CA | 5 |
| VA | 5 |
| SC | 5 |
| OH | 3 |
| KY | 3 |
| HI | 3 |
| LA | 3 |
| WA | 3 |
| AZ | 2 |
| OK | 2 |
| UT | 2 |
| IN | 2 |
| AE | 2 |
| CO | 2 |
| NV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 24 |
| Struggling to pay your loan | 19 |
| Problems when you are unable to pay | 19 |
| Incorrect information on your report | 12 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Took or threatened to take negative or legal action | 4 |
| Communication tactics | 4 |
| Problems at the end of the loan or lease | 4 |
| Shopping for a loan or lease | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Attempts to collect debt not owed | 3 |
| Taking out the loan or lease | 2 |
| False statements or representation | 2 |
| Improper use of your report | 2 |
| Incorrect information on credit report | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Getting a loan or lease | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Wrong amount charged or received | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 5 | 100% |
| 2015 | 14 | 100% |
| 2016 | 19 | 100% |
| 2017 | 26 | 100% |
| 2018 | 26 | 100% |
| 2019 | 14 | 100% |
| 2020 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Security National Automotive Acceptance
Security National Automotive Acceptance's 111 logged complaints stay concentrated: only 32 states show a filing on record. 52.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2020-12-08.
Security National Automotive Acceptance answers 100% of complaints inside the CFPB's tracked window and closes 84.7% with a written explanation. 14.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Consumer Loan" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Security National Automotive Acceptance.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Security National Automotive Acceptance have?
111, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Security National Automotive Acceptance respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Security National Automotive Acceptance?
"Managing the loan or lease", filed under the "Consumer Loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.