CFPB · Mid-pack CFPB posture
Minnesota Office of Higher Education
14 CFPB complaints · 5 states · top issue Took or threatened to take negative or legal action.
Minnesota Office of Higher Education has 14 consumer complaints in the CFPB public database. Timely response is 100%; 14.3% closed with relief; top product Student loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +200% filings 2014 to 2025
CFPB relief outcome brief
CCDB company minnesota-office-of-higher-education
14.3% relief · 100% timely · 14 filings · Student loan
Same-product relief peers
Nearest relief peer: Slm Corporation (14.9% relief)
Minnesota Office of Higher Education closes 14.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Minnesota Office of Higher Education scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (67/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
67 / 100 percentile-benchmarked
14.3% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
74 / 100 percentile-benchmarked
85.7% of complaints closed with an explanation to the consumer
How 14 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Minnesota Office of Higher Education complaint mix by product
- Student loan 9 64.3% – 22% relief
- Debt collection 4 28.6% – 0% relief
- Credit reporting 1 7.1% – 0% relief
How Minnesota Office of Higher Education's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 9 |
| Debt collection | 4 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Minnesota Office of Higher Education
Top states by attributed CFPB complaint volume for this company
- Leading state
- MN
- 50% of this company's filings
Minnesota Office of Higher Education rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2014
Top States
| State | Complaints |
|---|---|
| MN | 7 |
| CA | 3 |
| WI | 2 |
| AZ | 1 |
| MT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 3 |
| Dealing with my lender or servicer | 3 |
| Incorrect information on your report | 2 |
| Getting a loan | 2 |
| Improper use of your report | 1 |
| Can't repay my loan | 1 |
| Dealing with your lender or servicer | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
| 2021 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Minnesota Office of Higher Education
Minnesota Office of Higher Education's 14 logged complaints stay concentrated: only 5 states show a filing. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-08-08.
Minnesota Office of Higher Education answers 100% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 14.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Minnesota Office of Higher Education.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Minnesota Office of Higher Education: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Minnesota Office of Higher Education (100% timely; 14.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture