CFPB · Narrative-heavy record
Milend, Inc.
16 CFPB complaints · 56.3% with narratives · top issue Applying for a mortgage or refinancing an existing mortgage.
Milend, Inc.: 56.3% of 16 filings include consumer narratives. Timely 93.8% · relief 12.5% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2013 to 2025
CFPB relief outcome brief
CCDB company milend-inc
12.5% relief · 93.8% timely · 16 filings · Mortgage
Same-product relief peers
Nearest relief peer: Prospect Mortgage, LLC (12.5% relief)
Milend, Inc. closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Milend, Inc. scores strongest on timely response (89/100 percentile-benchmarked) and weakest on relief provided (58/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
58 / 100 percentile-benchmarked
12.5% of complaints closed with relief to the consumer
Timely response
89 / 100 percentile-benchmarked
93.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
77 / 100 percentile-benchmarked
87.5% of complaints closed with an explanation to the consumer
Most of Milend, Inc.'s 16 filings include narrative text
56.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Milend, Inc. complaint mix by product
- Mortgage 11 68.8% – 18% relief
- Payday loan, 2 12.5% – 0% relief
- Credit reporting 2 12.5% – 0% relief
- Credit reporting, 1 6.3% – 0% relief
How Milend, Inc.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Milend, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 31.3% of this company's filings
Milend, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| PA | 5 |
| GA | 3 |
| FL | 2 |
| IN | 1 |
| MA | 1 |
| VA | 1 |
| NC | 1 |
| AL | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Improper use of your report | 3 |
| Credit decision / Underwriting | 3 |
| Application, originator, mortgage broker | 2 |
| Problem with additional add-on products or services | 1 |
| Getting the loan | 1 |
| Struggling to pay mortgage | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 2 | 100% |
| 2018 | 4 | 100% |
| 2020 | 1 | 100% |
| 2022 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Milend, Inc.'s narrative-rich complaint ledger
Milend, Inc.'s 16 logged complaints stay concentrated: only 9 states show a filing. 56.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-11-09.
Milend, Inc. answers 93.8% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Milend, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Milend, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Milend, Inc. (93.8% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record