CFPB · Single-product concentration
Michigan Mutual, Inc.
44 CFPB complaints · 95.5% in "Mortgage" · top issue Trouble during payment process.
Michigan Mutual, Inc.: 95.5% of 44 CFPB complaints sit in "Mortgage". Timely 93.2% · relief 4.5%. Allegations, not findings.
- Single-product concentration
- +300% filings 2013 to 2026
CFPB relief outcome brief
CCDB company michigan-mutual-inc
4.5% relief · 93.2% timely · 44 filings · Mortgage
Same-product relief peers
Nearest relief peer: Everbank, National Association (4.5% relief)
Michigan Mutual, Inc. closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Michigan Mutual, Inc.'s 44 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Michigan Mutual, Inc. complaint mix by product
- Mortgage 42 95.5% – 5% relief
- Debt collection 2 4.5% – 0% relief
How Michigan Mutual, Inc.'s 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 42 |
| Debt collection | 2 |
Where Michigan Mutual, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 25% of this company's filings
Michigan Mutual, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2013
Top States
| State | Complaints |
|---|---|
| MI | 11 |
| FL | 8 |
| CA | 5 |
| MD | 4 |
| TX | 2 |
| PA | 2 |
| NC | 1 |
| DC | 1 |
| VA | 1 |
| KY | 1 |
| OH | 1 |
| WA | 1 |
| NM | 1 |
| AZ | 1 |
| IN | 1 |
| MO | 1 |
| ME | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 15 |
| Struggling to pay mortgage | 7 |
| Closing on a mortgage | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Settlement process and costs | 3 |
| Took or threatened to take negative or legal action | 1 |
| Credit decision / Underwriting | 1 |
| Loan modification,collection,foreclosure | 1 |
| Application, originator, mortgage broker | 1 |
| Loan servicing, payments, escrow account | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 4 | 100% |
| 2018 | 3 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 7 | 100% |
| 2022 | 9 | 88.9% |
| 2023 | 4 | 75% |
| 2024 | 3 | 100% |
| 2025 | 2 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Michigan Mutual, Inc. filings cluster in one product
Michigan Mutual, Inc.'s 44 logged complaints stay concentrated: only 18 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-05.
Michigan Mutual, Inc. answers 93.2% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Michigan Mutual, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Michigan Mutual, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 44.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Michigan Mutual, Inc. (93.2% timely; 4.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration