2026 data Public-data reference. official source

Meridian Financial Services, Inc.

388 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

388 consumer complaints filed with the CFPB

This profile shows Meridian Financial Services, Inc.'s complaint history from CFPB public records. 388 consumers have filed complaints since 2013. The company has a 92.5% timely response rate and has provided relief in 4.9% of cases.

388
Total Complaints
92.5%
Timely Response
3.4%
Disputed
4.9%
Relief Provided
42
States Active
2013
Since

Total complaints

388

Filed since 2013

Timely response

92.5%

CFPB-tracked response window

Relief rate

4.9%

Closed with monetary or non-monetary relief

Timely response rate 92.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.9%
Industry median

Share closed with monetary or non-monetary relief.

Meridian Financial Services, Inc. complaint mix by product

Total complaints: 388

Meridian Financial Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 388 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 327 complaints (84.5%), resolution 5.8% Debt collection 84.5% Credit reporting: 29 complaints (7.5%), resolution 0.0% Credit reporting 7.5% Credit reporting,: 26 complaints (6.7%), resolution 0.0% Credit reporting, 6.7% Consumer Loan: 2 complaints (0.5%), resolution 0.0% Bank account: 1 complaints (0.3%), resolution 0.0% Payday loan,: 1 complaints (0.3%), resolution 0.0% Mortgage: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 327 84.5% 6% relief
  • Credit reporting 29 7.5% 0% relief
  • Credit reporting, 26 6.7% 0% relief
  • Consumer Loan 2 0.5% 0% relief
  • Bank account 1 0.3% 0% relief
  • Payday loan, 1 0.3% 0% relief
  • Mortgage 1 0.3% 0% relief

How Meridian Financial Services, Inc.'s 388 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 327
Credit reporting or other personal consumer reports 29
Credit reporting, credit repair services, or other personal consumer reports 26
Consumer Loan 2
Bank account or service 1
Payday loan, title loan, personal loan, or advance loan 1
Mortgage 1
Debt or credit management 1

Top States

State Complaints
CA 56
FL 39
NY 26
GA 24
VA 24
TX 22
NJ 22
PA 17
NC 15
MD 14
AZ 11
MN 9
NV 8
IL 8
OH 7
WA 6
MI 6
CT 6
SC 6
TN 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 97
False statements or representation 59
Written notification about debt 43
Took or threatened to take negative or legal action 38
Incorrect information on your report 33
Communication tactics 31
Cont'd attempts collect debt not owed 30
Disclosure verification of debt 22
Improper use of your report 9
Problem with a company's investigation into an existing problem 8
Problem with a credit reporting company's investigation into an existing problem 6
Improper contact or sharing of info 5
Taking/threatening an illegal action 2
Problems when you are unable to pay 1
Account opening, closing, or management 1
Application, originator, mortgage broker 1
Managing the loan or lease 1
Charged upfront or unexpected fees 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 23 52.2%
2015 25 64%
2016 28 92.9%
2017 22 90.9%
2018 21 100%
2019 17 94.1%
2020 22 90.9%
2021 18 100%
2022 20 100%
2023 23 100%
2024 50 98%
2025 85 100%
2026 31 96.8%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Meridian Financial Services, Inc.

Meridian Financial Services, Inc. has accumulated 388 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 132 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-05, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Meridian Financial Services, Inc. reports a 92.5% timely-response rate and has closed 94.1% of cases with a written explanation to the consumer. 4.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Meridian Financial Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Meridian Financial Services, Inc. have?

Meridian Financial Services, Inc. has received 388 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Meridian Financial Services, Inc. respond to complaints on time?

Meridian Financial Services, Inc. has a 92.5% timely response rate to CFPB complaints.

What is the most common complaint about Meridian Financial Services, Inc.?

The most common issue reported against Meridian Financial Services, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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