2026 data Public-data reference. official source

CapitalJ Inc. dba Juno

153 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

153 consumer complaints filed with the CFPB

This profile shows CapitalJ Inc. dba Juno's complaint history from CFPB public records. 153 consumers have filed complaints since 2024. The company has a 96.7% timely response rate and has provided relief in 0% of cases.

153
Total Complaints
96.7%
Timely Response
0%
Disputed
0%
Relief Provided
34
States Active
2024
Since

Total complaints

153

Filed since 2024

Timely response

96.7%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 96.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CapitalJ Inc. dba Juno complaint mix by product

Total complaints: 153

CapitalJ Inc. dba Juno complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 153 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 144 complaints (94.1%), resolution 0.0% Checking or 94.1% Money transfer,: 8 complaints (5.2%), resolution 0.0% Credit reporting: 1 complaints (0.7%), resolution 0.0%
  • Checking or 144 94.1% 0% relief
  • Money transfer, 8 5.2% 0% relief
  • Credit reporting 1 0.7% 0% relief

How CapitalJ Inc. dba Juno's 153 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 144
Money transfer, virtual currency, or money service 8
Credit reporting or other personal consumer reports 1

Top States

State Complaints
CA 28
TX 20
FL 15
WA 13
NY 11
SC 5
VA 5
NV 4
NJ 4
IN 4
PA 3
OH 3
IL 3
MD 3
MA 3
NC 3
CO 2
MI 2
GA 2
OR 2

Top Issues

Issue Complaints
Managing an account 137
Closing an account 6
Money was not available when promised 3
Fraud or scam 3
Improper use of your report 1
Other transaction problem 1
Unauthorized transactions or other transaction problem 1
Problem with a lender or other company charging your account 1

Yearly Trend

Year Complaints Timely
2024 100 99%
2025 44 90.9%
2026 9 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CapitalJ Inc. dba Juno

CapitalJ Inc. dba Juno has accumulated 153 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 69 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CapitalJ Inc. dba Juno reports a 96.7% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CapitalJ Inc. dba Juno: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CapitalJ Inc. dba Juno have?

CapitalJ Inc. dba Juno has received 153 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CapitalJ Inc. dba Juno respond to complaints on time?

CapitalJ Inc. dba Juno has a 96.7% timely response rate to CFPB complaints.

What is the most common complaint about CapitalJ Inc. dba Juno?

The most common issue reported against CapitalJ Inc. dba Juno is "Managing an account" in the "Checking or savings account" product category.

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