CFPB · Single-product concentration
CapitalJ Inc. dba Juno
250 CFPB complaints · 95.2% in "Checking or savings account" · top issue Managing an account.
CapitalJ Inc. dba Juno: 95.2% of 250 CFPB complaints sit in "Checking or savings account". Timely 93.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- -88.3% filings 2024 to 2026
CFPB relief outcome brief
CCDB company capitalj-inc-dba-juno
0% relief · 93.2% timely · 250 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Axos Financial, Inc. (0% relief)
CapitalJ Inc. dba Juno closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CapitalJ Inc. dba Juno's 250 filings include narrative text
64.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CapitalJ Inc. dba Juno complaint mix by product
- Checking or 238 95.2% – 0% relief
- Money transfer, 11 4.4% – 0% relief
- Credit reporting 1 0.4% – 0% relief
How CapitalJ Inc. dba Juno's 250 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 238 |
| Money transfer, virtual currency, or money service | 11 |
| Credit reporting or other personal consumer reports | 1 |
Where CapitalJ Inc. dba Juno complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.2% of this company's filings
CapitalJ Inc. dba Juno falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 16
- -88.3% vs 2024
Top States
| State | Complaints |
|---|---|
| CA | 58 |
| TX | 35 |
| FL | 19 |
| WA | 15 |
| NY | 13 |
| VA | 11 |
| MA | 7 |
| NJ | 6 |
| MD | 6 |
| SC | 6 |
| PA | 6 |
| NC | 6 |
| IL | 6 |
| GA | 6 |
| NV | 5 |
| IN | 4 |
| CO | 4 |
| OH | 4 |
| MI | 4 |
| AZ | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 227 |
| Closing an account | 9 |
| Money was not available when promised | 5 |
| Fraud or scam | 3 |
| Problem caused by your funds being low | 1 |
| Problem with a lender or other company charging your account | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Other transaction problem | 1 |
| Improper use of your report | 1 |
| Unauthorized transactions or other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 137 | 99.3% |
| 2025 | 97 | 87.6% |
| 2026 | 16 | 75% |
Source: CFPB Consumer Complaint Database
CapitalJ Inc. dba Juno filings cluster in one product
CapitalJ Inc. dba Juno's 250 logged complaints stay concentrated: only 35 states show a filing. 64.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-06-05.
CapitalJ Inc. dba Juno answers 93.2% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CapitalJ Inc. dba Juno.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CapitalJ Inc. dba Juno: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 250.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CapitalJ Inc. dba Juno (93.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration