CFPB · Single-product concentration

Mastercars Auto Group

1 CFPB complaints · 100% in "Payday loan, title loan, personal loan, or advance loan" · top issue Charged fees or interest you didn't expect.

1 CFPB complaints

Mastercars Auto Group: 100% of 1 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2024 to 2024

CFPB relief outcome brief

CCDB company mastercars-auto-group

0% relief · 100% timely · 1 filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)

Mastercars Auto Group (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Mastercars Auto Group and nearest filing-volume peers

Mastercars Auto Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Mastercars Auto Group complaint mix by product

Total complaints: 1

Mastercars Auto Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 1 complaints (100.0%), resolution 0.0% Payday loan, 100.0%
  • Payday loan, 1 100.0% 0% relief

How Mastercars Auto Group's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
GA 1

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2024 1 100%

Source: CFPB Consumer Complaint Database

Mastercars Auto Group filings cluster in one product

Mastercars Auto Group's 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2024-02-20.

Mastercars Auto Group answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mastercars Auto Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Mastercars Auto Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Mastercars Auto Group (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration