Makes Cents, Inc. dba Advance.Cash
50 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Makes Cents, Inc. dba Advance.Cash complaint mix by product
- Payday loan, 35 70.0% – 0% relief
- Debt collection 10 20.0% – 0% relief
- Payday loan, 3 6.0% – 0% relief
- Credit reporting 2 4.0% – 0% relief
How Makes Cents, Inc. dba Advance.Cash's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 35 |
| Debt collection | 10 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| PA | 8 |
| CA | 6 |
| FL | 4 |
| KY | 3 |
| NJ | 3 |
| MO | 3 |
| MD | 3 |
| SC | 3 |
| TX | 2 |
| CO | 2 |
| NC | 2 |
| WA | 1 |
| NV | 1 |
| MS | 1 |
| GA | 1 |
| KS | 1 |
| MA | 1 |
| AZ | 1 |
| RI | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 15 |
| Struggling to pay your loan | 9 |
| Can't contact lender or servicer | 6 |
| Attempts to collect debt not owed | 5 |
| Getting the loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Took or threatened to take negative or legal action | 2 |
| Can't stop withdrawals from your bank account | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Incorrect information on your report | 1 |
| Received a loan you didn't apply for | 1 |
| Problem when making payments | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 6 | 100% |
| 2023 | 1 | 100% |
| 2024 | 9 | 100% |
| 2025 | 23 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Makes Cents, Inc. dba Advance.Cash
Makes Cents, Inc. dba Advance.Cash's 50 logged complaints stay concentrated: only 22 states show a filing on record. 58% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2021 through 2026-06-23.
Makes Cents, Inc. dba Advance.Cash answers 100% of complaints inside the CFPB's tracked window and closes 96% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Makes Cents, Inc. dba Advance.Cash.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Makes Cents, Inc. dba Advance.Cash have?
50, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Makes Cents, Inc. dba Advance.Cash respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Makes Cents, Inc. dba Advance.Cash?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.