CFPB · Single-product concentration
Makes Cents, Inc. dba Advance.Cash
50 CFPB complaints · 70% in "Payday loan, title loan, personal loan, or advance loan" · top issue Charged fees or interest you didn't expect.
Makes Cents, Inc. dba Advance.Cash: 70% of 50 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +900% filings 2021 to 2026
CFPB relief outcome brief
CCDB company makes-cents-inc-dba-advance-cash
0% relief · 100% timely · 50 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
Makes Cents, Inc. dba Advance.Cash closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Makes Cents, Inc. dba Advance.Cash's 50 filings include narrative text
58% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Makes Cents, Inc. dba Advance.Cash complaint mix by product
- Payday loan, 35 70.0% – 0% relief
- Debt collection 10 20.0% – 0% relief
- Payday loan, 3 6.0% – 0% relief
- Credit reporting 2 4.0% – 0% relief
How Makes Cents, Inc. dba Advance.Cash's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 35 |
| Debt collection | 10 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting or other personal consumer reports | 2 |
Where Makes Cents, Inc. dba Advance.Cash complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 16% of this company's filings
Makes Cents, Inc. dba Advance.Cash rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 10
- +900% vs 2021
Top States
| State | Complaints |
|---|---|
| PA | 8 |
| CA | 6 |
| FL | 4 |
| KY | 3 |
| NJ | 3 |
| MO | 3 |
| MD | 3 |
| SC | 3 |
| TX | 2 |
| CO | 2 |
| NC | 2 |
| WA | 1 |
| NV | 1 |
| MS | 1 |
| GA | 1 |
| KS | 1 |
| MA | 1 |
| AZ | 1 |
| RI | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 15 |
| Struggling to pay your loan | 9 |
| Can't contact lender or servicer | 6 |
| Attempts to collect debt not owed | 5 |
| Getting the loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Took or threatened to take negative or legal action | 2 |
| Can't stop withdrawals from your bank account | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Incorrect information on your report | 1 |
| Received a loan you didn't apply for | 1 |
| Problem when making payments | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 6 | 100% |
| 2023 | 1 | 100% |
| 2024 | 9 | 100% |
| 2025 | 23 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database
Makes Cents, Inc. dba Advance.Cash filings cluster in one product
Makes Cents, Inc. dba Advance.Cash's 50 logged complaints stay concentrated: only 22 states show a filing. 58% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-23.
Makes Cents, Inc. dba Advance.Cash answers 100% of complaints inside the CFPB's tracked window and closes 96% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Makes Cents, Inc. dba Advance.Cash.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Makes Cents, Inc. dba Advance.Cash: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 50.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Makes Cents, Inc. dba Advance.Cash (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration