CFPB · Single-product concentration
M.A.R.S., Inc.
276 CFPB complaints · 85.1% in "Debt collection" · top issue Attempts to collect debt not owed.
M.A.R.S., Inc.: 85.1% of 276 CFPB complaints sit in "Debt collection". Timely 99.6% · relief 0.4%. Allegations, not findings.
- Single-product concentration
- +660% filings 2013 to 2026
CFPB relief outcome brief
CCDB company m-a-r-s-inc
0.4% relief · 99.6% timely · 276 filings · Debt collection
Same-product relief peers
Nearest relief peer: LJ Ross Associates (0.4% relief)
M.A.R.S., Inc. closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of M.A.R.S., Inc.'s 276 filings include narrative text
44.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
M.A.R.S., Inc. complaint mix by product
- Debt collection 235 85.1% – 0% relief
- Credit reporting 28 10.1% – 0% relief
- Credit reporting, 11 4.0% – 0% relief
- Credit reporting 1 0.4% – 0% relief
- Credit card 1 0.4% – 0% relief
How M.A.R.S., Inc.'s 276 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 235 |
| Credit reporting or other personal consumer reports | 28 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting | 1 |
| Credit card or prepaid card | 1 |
Where M.A.R.S., Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OK
- 36.2% of this company's filings
M.A.R.S., Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 38
- +660% vs 2013
Top States
| State | Complaints |
|---|---|
| OK | 100 |
| TX | 54 |
| KS | 27 |
| MS | 17 |
| AR | 15 |
| AZ | 7 |
| MO | 7 |
| FL | 6 |
| IL | 5 |
| IN | 4 |
| CA | 4 |
| MI | 3 |
| MD | 2 |
| CO | 2 |
| CT | 2 |
| GA | 2 |
| PA | 2 |
| NJ | 2 |
| NV | 2 |
| NY | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 64 |
| False statements or representation | 53 |
| Written notification about debt | 43 |
| Took or threatened to take negative or legal action | 21 |
| Cont'd attempts collect debt not owed | 21 |
| Communication tactics | 18 |
| Incorrect information on your report | 16 |
| Problem with a company's investigation into an existing problem | 11 |
| Improper use of your report | 9 |
| Disclosure verification of debt | 7 |
| Improper contact or sharing of info | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Incorrect information on credit report | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 9 | 88.9% |
| 2015 | 18 | 100% |
| 2016 | 10 | 100% |
| 2017 | 14 | 100% |
| 2018 | 11 | 100% |
| 2019 | 17 | 100% |
| 2020 | 12 | 100% |
| 2021 | 9 | 100% |
| 2022 | 20 | 100% |
| 2023 | 17 | 100% |
| 2024 | 38 | 100% |
| 2025 | 58 | 100% |
| 2026 | 38 | 100% |
Source: CFPB Consumer Complaint Database
M.A.R.S., Inc. filings cluster in one product
M.A.R.S., Inc.'s 276 logged complaints stay concentrated: only 29 states show a filing. 44.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-18.
M.A.R.S., Inc. answers 99.6% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about M.A.R.S., Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for M.A.R.S., Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 276.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for M.A.R.S., Inc. (99.6% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration