CFPB · Single-product concentration
Credit Bureau Collection Services, Inc.
275 CFPB complaints · 95.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Credit Bureau Collection Services, Inc.: 95.3% of 275 CFPB complaints sit in "Debt collection". Timely 98.2% · relief 86.9%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2020
CFPB relief outcome brief
CCDB company credit-bureau-collection-services-inc
86.9% relief · 98.2% timely · 275 filings · Debt collection
Same-product relief peers
Nearest relief peer: The Affiliated Group, Inc (86.4% relief)
Credit Bureau Collection Services, Inc. closes 86.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 275 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Bureau Collection Services, Inc. complaint mix by product
- Debt collection 262 95.3% – 87% relief
- Credit reporting, 11 4.0% – 91% relief
- Credit reporting 1 0.4% – 100% relief
- Payday loan, 1 0.4% – 100% relief
How Credit Bureau Collection Services, Inc.'s 275 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 262 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Credit Bureau Collection Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 14.2% of this company's filings
Credit Bureau Collection Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 32
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 39 |
| CA | 25 |
| OH | 24 |
| MI | 21 |
| TX | 17 |
| PA | 15 |
| MD | 13 |
| GA | 10 |
| NY | 10 |
| VA | 9 |
| TN | 8 |
| NJ | 8 |
| AZ | 7 |
| IL | 6 |
| MO | 5 |
| VT | 4 |
| IN | 4 |
| NC | 4 |
| NH | 4 |
| KY | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 77 |
| Cont'd attempts collect debt not owed | 75 |
| Written notification about debt | 30 |
| Disclosure verification of debt | 28 |
| Communication tactics | 21 |
| False statements or representation | 18 |
| Took or threatened to take negative or legal action | 8 |
| Incorrect information on your report | 7 |
| Improper contact or sharing of info | 4 |
| Improper use of your report | 2 |
| Credit monitoring or identity protection | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 16 | 100% |
| 2014 | 42 | 100% |
| 2015 | 33 | 100% |
| 2016 | 30 | 100% |
| 2017 | 32 | 96.9% |
| 2018 | 37 | 97.3% |
| 2019 | 53 | 96.2% |
| 2020 | 32 | 96.9% |
Source: CFPB Consumer Complaint Database
Credit Bureau Collection Services, Inc. filings cluster in one product
Credit Bureau Collection Services, Inc.'s 275 logged complaints reach a nationwide footprint - 40 states have at least one filing. Only 30.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2020-08-13.
Credit Bureau Collection Services, Inc. answers 98.2% of complaints inside the CFPB's tracked window and closes 12.4% with a written explanation. 86.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Bureau Collection Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Bureau Collection Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 275.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Bureau Collection Services, Inc. (98.2% timely; 86.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration