2026 data Public-data reference. official source

Loansmart Inc.

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows Loansmart Inc.'s complaint history from CFPB public records. 2 consumers have filed complaints since 2018. The company has a 50% timely response rate and has provided relief in 50% of cases.

2
Total Complaints
50%
Timely Response
0%
Disputed
50%
Relief Provided
2
States Active
2018
Since

Total complaints

2

Filed since 2018

Timely response

50%

CFPB-tracked response window

Relief rate

50%

Closed with monetary or non-monetary relief

Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 50.0%
Industry median

Share closed with monetary or non-monetary relief.

Loansmart Inc. complaint mix by product

Total complaints: 2

Loansmart Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1 complaints (50.0%), resolution 0.0% Debt collection 50.0% Payday loan,: 1 complaints (50.0%), resolution 100.0% Payday loan, 50.0%
  • Debt collection 1 50.0% 0% relief
  • Payday loan, 1 50.0% 100% relief

How Loansmart Inc.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
OK 1
OH 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2018 1 100%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Loansmart Inc.

Loansmart Inc. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2025-12-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Loansmart Inc. reports a 50% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 50% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Loansmart Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Loansmart Inc. have?

Loansmart Inc. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Loansmart Inc. respond to complaints on time?

Loansmart Inc. has a 50% timely response rate to CFPB complaints.

What is the most common complaint about Loansmart Inc.?

The most common issue reported against Loansmart Inc. is "Took or threatened to take negative or legal action" in the "Debt collection" product category.

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