CFPB · Single-product concentration
LendUS, LLC
14 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
LendUS, LLC: 100% of 14 CFPB complaints sit in "Mortgage". Timely 85.7% · relief 21.4%. Allegations, not findings.
- Single-product concentration
- +200% filings 2012 to 2017
CFPB relief outcome brief
CCDB company lendus-llc
21.4% relief · 85.7% timely · 14 filings · Mortgage
Same-product relief peers
Nearest relief peer: Tcf Financial Corporation (21.5% relief)
LendUS, LLC closes 21.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 14 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
LendUS, LLC complaint mix by product
- Mortgage 14 100.0% – 21% relief
How LendUS, LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 14 |
Concentrated filing states for LendUS, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 92.9% of this company's filings
LendUS, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 6
- +200% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 13 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 6 |
| Loan servicing, payments, escrow account | 2 |
| Settlement process and costs | 2 |
| Closing on a mortgage | 2 |
| Other | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2015 | 3 | 100% |
| 2016 | 3 | 33.3% |
| 2017 | 6 | 100% |
Source: CFPB Consumer Complaint Database
LendUS, LLC filings cluster in one product
LendUS, LLC's 14 logged complaints stay concentrated: only 2 states show a filing. Only 35.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2017-10-23.
LendUS, LLC answers 85.7% of complaints inside the CFPB's tracked window and closes 78.6% with a written explanation. 21.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about LendUS, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for LendUS, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.7%.
- Thunderbird Collection Specialists, Inc. Δ 0.0 pts · 203 complaints 85.7%timely
- AMCOL Systems, Inc. Δ 0.1 pts · 692 complaints 85.8%timely
- LTD Financial Services, L.P. Δ 0.2 pts · 427 complaints 85.9%timely
- Neighborhood Assistance Corporation of America ("NACA") Δ 0.2 pts · 145 complaints 85.5%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for LendUS, LLC (85.7% timely; 21.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration