CFPB · Single-product concentration
Kirkland Financial LLC
10 CFPB complaints · 90% in "Mortgage" · top issue Struggling to pay mortgage.
Kirkland Financial LLC: 90% of 10 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2021
CFPB relief outcome brief
CCDB company kirkland-financial-llc
0% relief · 100% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Kirkland Financial LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Kirkland Financial LLC's 10 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Kirkland Financial LLC complaint mix by product
- Mortgage 9 90.0% – 0% relief
- Debt collection 1 10.0% – 0% relief
How Kirkland Financial LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 9 |
| Debt collection | 1 |
Where Kirkland Financial LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 20% of this company's filings
Kirkland Financial LLC complaints by year
Annual filing volume from the CFPB public database
- 2021
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| IL | 2 |
| FL | 2 |
| NJ | 2 |
| NY | 1 |
| TN | 1 |
| AL | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 3 |
| Loan servicing, payments, escrow account | 2 |
| Trouble during payment process | 2 |
| Other | 1 |
| Loan modification,collection,foreclosure | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 2 | 100% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Kirkland Financial LLC filings cluster in one product
Kirkland Financial LLC's 10 logged complaints stay concentrated: only 7 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-03-26.
Kirkland Financial LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kirkland Financial LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Kirkland Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Kirkland Financial LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration