CFPB · Single-product concentration
Keypoint Mortgage, LLC
3 CFPB complaints · 100% in "Mortgage" · top issue Closing on a mortgage.
Keypoint Mortgage, LLC: 100% of 3 CFPB complaints sit in "Mortgage". Timely 33.3% · relief 33.3%. Allegations, not findings.
- Single-product concentration
- 0% filings 2017 to 2026
CFPB relief outcome brief
CCDB company keypoint-mortgage-llc
33.3% relief · 33.3% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Keypoint Mortgage, LLC closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Keypoint Mortgage, LLC complaint mix by product
- Mortgage 3 100.0% – 33% relief
How Keypoint Mortgage, LLC's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Concentrated filing states for Keypoint Mortgage, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 66.7% of this company's filings
Keypoint Mortgage, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| NJ | 2 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 2 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2024 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Keypoint Mortgage, LLC filings cluster in one product
Keypoint Mortgage, LLC's 3 logged complaints stay concentrated: only 2 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-03-05.
Keypoint Mortgage, LLC answers 33.3% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Keypoint Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Keypoint Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Keypoint Mortgage, LLC (33.3% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration