CFPB · Single-product concentration
KBHS Home Loans, LLC
22 CFPB complaints · 81.8% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
KBHS Home Loans, LLC: 81.8% of 22 CFPB complaints sit in "Mortgage". Timely 95.5% · relief 4.5%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2017 to 2021
CFPB relief outcome brief
CCDB company kbhs-home-loans-llc
4.5% relief · 95.5% timely · 22 filings · Mortgage
Same-product relief peers
Nearest relief peer: Everbank, National Association (4.5% relief)
KBHS Home Loans, LLC closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of KBHS Home Loans, LLC's 22 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
KBHS Home Loans, LLC complaint mix by product
- Mortgage 18 81.8% – 6% relief
- Credit reporting, 3 13.6% – 0% relief
- Debt collection 1 4.5% – 0% relief
How KBHS Home Loans, LLC's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 18 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt collection | 1 |
Where KBHS Home Loans, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 22.7% of this company's filings
KBHS Home Loans, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- -33.3% vs 2017
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| TX | 5 |
| FL | 4 |
| AZ | 3 |
| AR | 2 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Closing on a mortgage | 4 |
| Trouble during payment process | 4 |
| Improper use of your report | 3 |
| Attempts to collect debt not owed | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 3 | 66.7% |
| 2018 | 5 | 100% |
| 2019 | 7 | 100% |
| 2020 | 5 | 100% |
| 2021 | 2 | 100% |
Source: CFPB Consumer Complaint Database
KBHS Home Loans, LLC filings cluster in one product
KBHS Home Loans, LLC's 22 logged complaints stay concentrated: only 6 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2021-04-26.
KBHS Home Loans, LLC answers 95.5% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about KBHS Home Loans, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for KBHS Home Loans, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for KBHS Home Loans, LLC (95.5% timely; 4.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration