Fairway Independent Mortgage Corporation
364 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fairway Independent Mortgage Corporation complaint mix by product
- Mortgage 297 81.6% – 13% relief
- Credit reporting, 43 11.8% – 5% relief
- Credit reporting 15 4.1% – 0% relief
- Debt collection 6 1.6% – 0% relief
- Money transfer, 2 0.5% – 0% relief
- Bank account 1 0.3% – 100% relief
How Fairway Independent Mortgage Corporation's 364 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 297 |
| Credit reporting, credit repair services, or other personal consumer reports | 43 |
| Credit reporting or other personal consumer reports | 15 |
| Debt collection | 6 |
| Money transfer, virtual currency, or money service | 2 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 35 |
| TX | 34 |
| CA | 30 |
| AZ | 21 |
| CO | 17 |
| NC | 14 |
| WI | 13 |
| FL | 12 |
| MA | 12 |
| IL | 12 |
| DE | 10 |
| WA | 10 |
| SC | 9 |
| OH | 9 |
| IN | 8 |
| MO | 8 |
| TN | 8 |
| NJ | 7 |
| PA | 7 |
| AL | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 92 |
| Trouble during payment process | 65 |
| Closing on a mortgage | 61 |
| Improper use of your report | 43 |
| Struggling to pay mortgage | 28 |
| Application, originator, mortgage broker | 23 |
| Incorrect information on your report | 17 |
| Loan servicing, payments, escrow account | 12 |
| Attempts to collect debt not owed | 4 |
| Credit decision / Underwriting | 3 |
| Loan modification,collection,foreclosure | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Settlement process and costs | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Fraud or scam | 1 |
| Lost or stolen check | 1 |
| False statements or representation | 1 |
| Account opening, closing, or management | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 2 | 50% |
| 2015 | 13 | 100% |
| 2016 | 21 | 100% |
| 2017 | 16 | 93.8% |
| 2018 | 20 | 100% |
| 2019 | 25 | 100% |
| 2020 | 57 | 100% |
| 2021 | 61 | 98.4% |
| 2022 | 34 | 100% |
| 2023 | 32 | 100% |
| 2024 | 23 | 100% |
| 2025 | 36 | 100% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Fairway Independent Mortgage Corporation
Fairway Independent Mortgage Corporation's 364 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. 53.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-11.
Fairway Independent Mortgage Corporation answers 99.2% of complaints inside the CFPB's tracked window and closes 88.5% with a written explanation. 11% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fairway Independent Mortgage Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Fairway Independent Mortgage Corporation have?
364, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Fairway Independent Mortgage Corporation respond to complaints on time?
99.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Fairway Independent Mortgage Corporation?
"Applying for a mortgage or refinancing an existing mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.