CFPB · Single-product concentration

Fairway Independent Mortgage Corporation

364 CFPB complaints · 81.6% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

Products ↓ All companies
364 CFPB complaints

Fairway Independent Mortgage Corporation: 81.6% of 364 CFPB complaints sit in "Mortgage". Timely 99.2% · relief 11%. Allegations, not findings.

  • Single-product concentration
  • +600% filings 2013 to 2026

CFPB relief outcome brief

CCDB company fairway-independent-mortgage-corporation

11% relief · 99.2% timely · 364 filings · Mortgage

Same-product relief peers

Nearest relief peer: Sierra Pacific Mortgage (10.9% relief)

Fairway Independent Mortgage…11%Viking Client Services11.3%Huntington National Bank, th…21.6%Pacific Union Financial, LLC1.6%International Computer Syste…0.5%
Closed-with-relief % among Fairway Independent Mortgage Corporation and nearest filing-volume peers

Fairway Independent Mortgage Corporation closes 11% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Fairway Independent Mortgage Corporation's 364 filings include narrative text

53.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Fairway Independent Mortgage Corporation complaint mix by product

Total complaints: 364

Fairway Independent Mortgage Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 364 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 297 complaints (81.6%), resolution 12.5% Mortgage 81.6% Credit reporting,: 43 complaints (11.8%), resolution 4.7% Credit reporting, 11.8% Credit reporting: 15 complaints (4.1%), resolution 0.0% Debt collection: 6 complaints (1.6%), resolution 0.0% Money transfer,: 2 complaints (0.5%), resolution 0.0% Bank account: 1 complaints (0.3%), resolution 100.0%
  • Mortgage 297 81.6% – 13% relief
  • Credit reporting, 43 11.8% – 5% relief
  • Credit reporting 15 4.1% – 0% relief
  • Debt collection 6 1.6% – 0% relief
  • Money transfer, 2 0.5% – 0% relief
  • Bank account 1 0.3% – 100% relief

How Fairway Independent Mortgage Corporation's 364 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 297
Credit reporting, credit repair services, or other personal consumer reports 43
Credit reporting or other personal consumer reports 15
Debt collection 6
Money transfer, virtual currency, or money service 2
Bank account or service 1

Nationwide filing states for Fairway Independent Mortgage Corporation

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
GA
9.6% of this company's filings
GA35TX34CA30AZ21CO17NC14WI13FL12

Fairway Independent Mortgage Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
21
+600% vs 2013
020406080 20132015201720192021202320252026 21

Top States

State Complaints
GA 35
TX 34
CA 30
AZ 21
CO 17
NC 14
WI 13
FL 12
MA 12
IL 12
DE 10
WA 10
SC 9
OH 9
IN 8
MO 8
TN 8
NJ 7
PA 7
AL 6

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 92
Trouble during payment process 65
Closing on a mortgage 61
Improper use of your report 43
Struggling to pay mortgage 28
Application, originator, mortgage broker 23
Incorrect information on your report 17
Loan servicing, payments, escrow account 12
Attempts to collect debt not owed 4
Credit decision / Underwriting 3
Loan modification,collection,foreclosure 3
Problem with a company's investigation into an existing problem 2
Settlement process and costs 2
Problem with a credit reporting company's investigation into an existing problem 2
Credit monitoring or identity theft protection services 2
Fraud or scam 1
Lost or stolen check 1
False statements or representation 1
Account opening, closing, or management 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 2 50%
2015 13 100%
2016 21 100%
2017 16 93.8%
2018 20 100%
2019 25 100%
2020 57 100%
2021 61 98.4%
2022 34 100%
2023 32 100%
2024 23 100%
2025 36 100%
2026 21 100%

Source: CFPB Consumer Complaint Database

Fairway Independent Mortgage Corporation filings cluster in one product

Fairway Independent Mortgage Corporation's 364 logged complaints reach a nationwide footprint - 43 states have at least one filing. 53.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-11.

Fairway Independent Mortgage Corporation answers 99.2% of complaints inside the CFPB's tracked window and closes 88.5% with a written explanation. 11% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fairway Independent Mortgage Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Fairway Independent Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 364.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Fairway Independent Mortgage Corporation (99.2% timely; 11% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration