Hometown Mortgage Services, Inc.
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hometown Mortgage Services, Inc. complaint mix by product
- Mortgage 3 100.0% – 0% relief
How Hometown Mortgage Services, Inc.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Top States
| State | Complaints |
|---|---|
| TX | 1 |
| NY | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2016 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Hometown Mortgage Services, Inc.
Hometown Mortgage Services, Inc.'s 3 logged complaints stay concentrated: only 3 states show a filing on record. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-05-01.
Hometown Mortgage Services, Inc. answers 33.3% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hometown Mortgage Services, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Hometown Mortgage Services, Inc. have?
3, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Hometown Mortgage Services, Inc. respond to complaints on time?
33.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Hometown Mortgage Services, Inc.?
"Closing on a mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.