HomeTown Lenders, LLC
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
HomeTown Lenders, LLC complaint mix by product
- Mortgage 32 84.2% – 22% relief
- Credit reporting, 3 7.9% – 0% relief
- Debt collection 2 5.3% – 0% relief
- Checking or 1 2.6% – 100% relief
How HomeTown Lenders, LLC's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 32 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt collection | 2 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| AL | 9 |
| FL | 7 |
| OH | 4 |
| TN | 3 |
| CA | 3 |
| PA | 2 |
| AZ | 2 |
| MD | 1 |
| MS | 1 |
| AK | 1 |
| MN | 1 |
| IL | 1 |
| GA | 1 |
| NJ | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 10 |
| Closing on a mortgage | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Settlement process and costs | 4 |
| Improper use of your report | 3 |
| Credit decision / Underwriting | 2 |
| Application, originator, mortgage broker | 2 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
| Loan servicing, payments, escrow account | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 1 | 100% |
| 2014 | 2 | 50% |
| 2015 | 2 | 0% |
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 50% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 16 | 75% |
| 2024 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About HomeTown Lenders, LLC
HomeTown Lenders, LLC's 38 logged complaints stay concentrated: only 15 states show a filing on record. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2024-11-15.
HomeTown Lenders, LLC answers 71.1% of complaints inside the CFPB's tracked window and closes 71.1% with a written explanation. 21.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about HomeTown Lenders, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does HomeTown Lenders, LLC have?
38, per the CFPB's public complaint count for this company (see the full breakdown above).
Does HomeTown Lenders, LLC respond to complaints on time?
71.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about HomeTown Lenders, LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.