CFPB · Single-product concentration
ResidentCollect, Inc.
756 CFPB complaints · 81.3% in "Debt collection" · top issue Attempts to collect debt not owed.
ResidentCollect, Inc.: 81.3% of 756 CFPB complaints sit in "Debt collection". Timely 70.5% · relief 1.9%. Allegations, not findings.
- Single-product concentration
- +1840% filings 2013 to 2026
CFPB relief outcome brief
CCDB company residentcollect-inc
1.9% relief · 70.5% timely · 756 filings · Debt collection
Same-product relief peers
Nearest relief peer: Capital Accounts, LLC (1.9% relief)
ResidentCollect, Inc. closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 756 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ResidentCollect, Inc. complaint mix by product
- Debt collection 615 81.3% – 2% relief
- Credit reporting 81 10.7% – 0% relief
- Credit reporting, 56 7.4% – 0% relief
- Debt or 2 0.3% – 0% relief
- Bank account 1 0.1% – 0% relief
- Credit reporting 1 0.1% – 100% relief
How ResidentCollect, Inc.'s 756 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 615 |
| Credit reporting or other personal consumer reports | 81 |
| Credit reporting, credit repair services, or other personal consumer reports | 56 |
| Debt or credit management | 2 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Concentrated filing states for ResidentCollect, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 43.5% of this company's filings
ResidentCollect, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 97
- +1840% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 329 |
| FL | 130 |
| GA | 57 |
| CA | 49 |
| LA | 28 |
| NC | 18 |
| SC | 17 |
| OH | 15 |
| NY | 15 |
| PA | 14 |
| MD | 9 |
| MI | 9 |
| CO | 7 |
| TN | 7 |
| IL | 7 |
| NJ | 6 |
| MO | 4 |
| MN | 3 |
| AR | 3 |
| OR | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 219 |
| Written notification about debt | 113 |
| False statements or representation | 111 |
| Incorrect information on your report | 89 |
| Cont'd attempts collect debt not owed | 59 |
| Took or threatened to take negative or legal action | 51 |
| Communication tactics | 28 |
| Disclosure verification of debt | 26 |
| Improper use of your report | 20 |
| Problem with a company's investigation into an existing problem | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Threatened to contact someone or share information improperly | 4 |
| Charged upfront or unexpected fees | 2 |
| Electronic communications | 2 |
| Improper contact or sharing of info | 2 |
| Account opening, closing, or management | 1 |
| Incorrect information on credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 29 | 100% |
| 2015 | 30 | 96.7% |
| 2016 | 43 | 97.7% |
| 2017 | 55 | 100% |
| 2018 | 35 | 65.7% |
| 2019 | 32 | 78.1% |
| 2020 | 49 | 24.5% |
| 2021 | 54 | 1.9% |
| 2022 | 36 | 2.8% |
| 2023 | 55 | 40% |
| 2024 | 54 | 96.3% |
| 2025 | 182 | 87.4% |
| 2026 | 97 | 80.4% |
Source: CFPB Consumer Complaint Database
ResidentCollect, Inc. filings cluster in one product
ResidentCollect, Inc.'s 756 logged complaints stay concentrated: only 34 states show a filing. Only 38.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.
ResidentCollect, Inc. answers 70.5% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ResidentCollect, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ResidentCollect, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 756.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 70.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ResidentCollect, Inc. (70.5% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration