Total complaints
15
Filed since 2022
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows Hometap Equity Partners, LLC's complaint history from CFPB public records. 15 consumers have filed complaints since 2022. The company has a 100% timely response rate and has provided relief in 13.3% of cases.
Total complaints
15
Filed since 2022
Timely response
100%
CFPB-tracked response window
Relief rate
13.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Hometap Equity Partners, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| CA | 3 |
| NJ | 2 |
| NC | 2 |
| FL | 2 |
| WA | 1 |
| UT | 1 |
| MN | 1 |
| MO | 1 |
| NY | 1 |
| MA | 1 |
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Trouble during payment process | 4 |
| Improper use of your report | 3 |
| Closing on a mortgage | 2 |
| Struggling to pay mortgage | 1 |
| Getting a line of credit | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 8 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Hometap Equity Partners, LLC has accumulated 15 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-15, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Hometap Equity Partners, LLC reports a 100% timely-response rate and has closed 86.7% of cases with a written explanation to the consumer. 13.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Hometap Equity Partners, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Hometap Equity Partners, LLC has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Hometap Equity Partners, LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Hometap Equity Partners, LLC is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.