CFPB · Single-product concentration
Homeowners Financial Group USA
20 CFPB complaints · 75% in "Mortgage" · top issue Closing on a mortgage.
Homeowners Financial Group USA: 75% of 20 CFPB complaints sit in "Mortgage". Timely 95% · relief 45%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2026
CFPB relief outcome brief
CCDB company homeowners-financial-group-usa
45% relief · 95% timely · 20 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
Homeowners Financial Group USA closes 45% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Homeowners Financial Group USA's 20 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Homeowners Financial Group USA complaint mix by product
- Mortgage 15 75.0% – 40% relief
- Credit reporting, 4 20.0% – 50% relief
- Debt collection 1 5.0% – 100% relief
How Homeowners Financial Group USA's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 1 |
Where Homeowners Financial Group USA complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 20% of this company's filings
Homeowners Financial Group USA complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| AZ | 4 |
| TX | 3 |
| GA | 2 |
| FL | 2 |
| SC | 2 |
| CA | 1 |
| VA | 1 |
| IL | 1 |
| NM | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Improper use of your report | 4 |
| Trouble during payment process | 2 |
| Application, originator, mortgage broker | 2 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 1 | 100% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 4 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Homeowners Financial Group USA filings cluster in one product
Homeowners Financial Group USA's 20 logged complaints stay concentrated: only 10 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-02-12.
Homeowners Financial Group USA answers 95% of complaints inside the CFPB's tracked window and closes 55% with a written explanation. 45% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Homeowners Financial Group USA.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Homeowners Financial Group USA: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 20.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Homeowners Financial Group USA (95% timely; 45% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration