Total complaints
16
Filed since 2023
2026 data Public-data reference. official source
Greenlight Financial Technology, Inc
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows Greenlight Financial Technology, Inc's complaint history from CFPB public records. 16 consumers have filed complaints since 2023. The company has a 87.5% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
87.5%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
2023
Since
Timely response
87.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 87.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Greenlight Financial Technology, Inc complaint mix by product
- Checking or 7 43.8% – 0% relief
- Credit card 4 25.0% – 0% relief
- Credit card 2 12.5% – 0% relief
- Prepaid card 2 12.5% – 0% relief
- Money transfer, 1 6.3% – 0% relief
How Greenlight Financial Technology, Inc's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 7 |
| Credit card | 4 |
| Credit card or prepaid card | 2 |
| Prepaid card | 2 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| GA | 2 |
| OH | 1 |
| NY | 1 |
| NJ | 1 |
| UT | 1 |
| VA | 1 |
| MI | 1 |
| NV | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 4 |
| Getting a credit card | 2 |
| Fees or interest | 1 |
| Problem with a purchase shown on your statement | 1 |
| Problem getting a card or closing an account | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem when making payments | 1 |
| Trouble using the card | 1 |
| Unexpected or other fees | 1 |
| Closing an account | 1 |
| Opening an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 0% |
| 2024 | 6 | 100% |
| 2025 | 6 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Greenlight Financial Technology, Inc
Greenlight Financial Technology, Inc has accumulated 16 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-02-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Greenlight Financial Technology, Inc reports a 87.5% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Greenlight Financial Technology, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Greenlight Financial Technology, Inc have?
Greenlight Financial Technology, Inc has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Greenlight Financial Technology, Inc respond to complaints on time?
Greenlight Financial Technology, Inc has a 87.5% timely response rate to CFPB complaints.
What is the most common complaint about Greenlight Financial Technology, Inc?
The most common issue reported against Greenlight Financial Technology, Inc is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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