CFPB · Narrative-heavy record

Greenlight Financial Technology, Inc

37 CFPB complaints · 62.2% with narratives · top issue Managing an account.

37 CFPB complaints

Greenlight Financial Technology, Inc: 62.2% of 37 filings include consumer narratives. Timely 89.2% · relief 2.7% · top product Checking or savings account. Allegations, not findings.

  • Narrative-heavy record
  • +200% filings 2023 to 2026

CFPB relief outcome brief

CCDB company greenlight-financial-technology-inc

2.7% relief · 89.2% timely · 37 filings · Checking or savings account

Nearest relief peer: Social Finance, Inc. (2.5% relief)

Greenlight Financial Technol…2.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Greenlight Financial Technology, Inc and nearest filing-volume peers

Greenlight Financial Technology, Inc closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Greenlight Financial Technology, Inc's 37 filings include narrative text

62.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 89.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Greenlight Financial Technology, Inc complaint mix by product

Total complaints: 37

Greenlight Financial Technology, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 37 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 16 complaints (43.2%), resolution 0.0% Checking or 43.2% Prepaid card: 9 complaints (24.3%), resolution 0.0% Prepaid card 24.3% Credit card: 5 complaints (13.5%), resolution 0.0% Credit card 13.5% Credit card: 4 complaints (10.8%), resolution 25.0% Credit card 10.8% Money transfer,: 3 complaints (8.1%), resolution 0.0% Money transfer, 8.1%
  • Checking or 16 43.2% 0% relief
  • Prepaid card 9 24.3% 0% relief
  • Credit card 5 13.5% 0% relief
  • Credit card 4 10.8% 25% relief
  • Money transfer, 3 8.1% 0% relief

How Greenlight Financial Technology, Inc's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 16
Prepaid card 9
Credit card 5
Credit card or prepaid card 4
Money transfer, virtual currency, or money service 3

Where Greenlight Financial Technology, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
18.9% of this company's filings
CA7NJ3TX3NY3OH3GA3MO1NC1

Greenlight Financial Technology, Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
12
+200% vs 2023
2468101214 2023202420252026 12

Top States

State Complaints
CA 7
NJ 3
TX 3
NY 3
OH 3
GA 3
MO 1
NC 1
VA 1
NV 1
UT 1
FL 1
DE 1
MI 1
MN 1
IL 1
CO 1
WI 1
IN 1
OR 1

Top Issues

Issue Complaints
Managing an account 8
Unexpected or other fees 6
Closing an account 3
Opening an account 3
Problem with a lender or other company charging your account 2
Problem getting a card or closing an account 2
Fees or interest 2
Getting a credit card 2
Problem with a purchase or transfer 2
Fraud or scam 2
Closing your account 1
Problem with a purchase shown on your statement 1
Problem when making payments 1
Trouble using the card 1
Unauthorized transactions or other transaction problem 1

Yearly Trend

Year Complaints Timely
2023 4 0%
2024 11 100%
2025 10 100%
2026 12 100%

Source: CFPB Consumer Complaint Database

Greenlight Financial Technology, Inc's narrative-rich complaint ledger

Greenlight Financial Technology, Inc's 37 logged complaints stay concentrated: only 21 states show a filing. 62.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-13.

Greenlight Financial Technology, Inc answers 89.2% of complaints inside the CFPB's tracked window and closes 97.3% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Greenlight Financial Technology, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Greenlight Financial Technology, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Greenlight Financial Technology, Inc (89.2% timely; 2.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record