2026 data Public-data reference Official source

Golden 1 Credit Union, the

924 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data
924
Total Complaints
99.4%
Timely Response
0%
Disputed
10.2%
Relief Provided
26
States Active
2017
Since

Data updated June 2026

Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.2%
Industry median

Share closed with monetary or non-monetary relief.

Golden 1 Credit Union, the complaint mix by product

Total complaints: 924

Golden 1 Credit Union, the complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 924 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 368 complaints (45.2%), resolution 10.1% Checking or 45.2% Credit reporting: 133 complaints (16.3%), resolution 0.8% Credit reporting 16.3% Credit reporting,: 98 complaints (12.0%), resolution 8.2% Credit reporting, 12.0% Vehicle loan: 75 complaints (9.2%), resolution 10.7% Vehicle loan 9.2% Debt collection: 49 complaints (6.0%), resolution 4.1% Debt collection 6.0% Mortgage: 46 complaints (5.7%), resolution 30.4% Credit card: 45 complaints (5.5%), resolution 24.4%
  • Checking or 368 45.2% – 10% relief
  • Credit reporting 133 16.3% – 1% relief
  • Credit reporting, 98 12.0% – 8% relief
  • Vehicle loan 75 9.2% – 11% relief
  • Debt collection 49 6.0% – 4% relief
  • Mortgage 46 5.7% – 30% relief
  • Credit card 45 5.5% – 24% relief

How Golden 1 Credit Union, the's 924 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 368
Credit reporting or other personal consumer reports 133
Credit reporting, credit repair services, or other personal consumer reports 98
Vehicle loan or lease 75
Debt collection 49
Mortgage 46
Credit card or prepaid card 45
Credit card 44
Money transfer, virtual currency, or money service 41
Payday loan, title loan, personal loan, or advance loan 11
Payday loan, title loan, or personal loan 10
Bank account or service 2
Consumer Loan 2

Top States

State Complaints
CA 840
TX 15
NV 10
FL 5
AZ 5
MN 3
GA 3
OR 2
WA 2
LA 2
NY 2
SC 2
NH 2
IN 2
IL 2
AL 1
KY 1
CO 1
HI 1
KS 1

Top Issues

Issue Complaints
Managing an account 241
Incorrect information on your report 123
Improper use of your report 73
Closing an account 41
Problem with a lender or other company charging your account 37
Problem with a company's investigation into an existing problem 32
Problem with a purchase shown on your statement 31
Problem with a credit reporting company's investigation into an existing problem 28
Opening an account 26
Trouble during payment process 26
Attempts to collect debt not owed 23
Managing the loan or lease 23
Fraud or scam 22
Problem caused by your funds being low 18
Problem when making payments 14
Problems at the end of the loan or lease 13
Struggling to pay your loan 12
Getting a loan or lease 11
Took or threatened to take negative or legal action 11
Getting a credit card 10

Yearly Trend

Year Complaints Timely
2017 37 100%
2018 43 100%
2019 43 100%
2020 67 97%
2021 99 100%
2022 93 98.9%
2023 98 96.9%
2024 123 100%
2025 190 100%
2026 131 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Golden 1 Credit Union, the

Golden 1 Credit Union, the's 924 logged complaints stay concentrated: only 26 states show a filing on record. Only 37.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2017 through 2026-06-22.

Golden 1 Credit Union, the answers 99.4% of complaints inside the CFPB's tracked window and closes 89.6% with a written explanation. 10.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Golden 1 Credit Union, the.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Golden 1 Credit Union, the have?

924, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Golden 1 Credit Union, the respond to complaints on time?

99.4% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Golden 1 Credit Union, the?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.