Gold Star Finance, Inc.
67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Gold Star Finance, Inc. complaint mix by product
- Debt collection 27 40.9% – 0% relief
- Consumer Loan 12 18.2% – 8% relief
- Payday loan, 10 15.2% – 0% relief
- Credit reporting 9 13.6% – 0% relief
- Payday loan, 4 6.1% – 0% relief
- Credit reporting, 3 4.5% – 0% relief
- Credit reporting 1 1.5% – 0% relief
How Gold Star Finance, Inc.'s 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 27 |
| Consumer Loan | 12 |
| Payday loan, title loan, or personal loan | 10 |
| Credit reporting or other personal consumer reports | 9 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting | 1 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 65 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 11 |
| Problems when you are unable to pay | 9 |
| Took or threatened to take negative or legal action | 8 |
| Struggling to pay your loan | 7 |
| Improper use of your report | 5 |
| Attempts to collect debt not owed | 5 |
| Incorrect information on your report | 5 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem when making payments | 2 |
| Can't stop withdrawals from your bank account | 1 |
| Incorrect information on credit report | 1 |
| Managing the loan or lease | 1 |
| Charged fees or interest I didn't expect | 1 |
| Shopping for a loan or lease | 1 |
| Taking out the loan or lease | 1 |
| Written notification about debt | 1 |
| Problem with additional add-on products or services | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 6 | 50% |
| 2016 | 6 | 100% |
| 2017 | 6 | 100% |
| 2018 | 5 | 100% |
| 2019 | 7 | 100% |
| 2020 | 4 | 100% |
| 2021 | 4 | 100% |
| 2022 | 1 | 100% |
| 2023 | 3 | 100% |
| 2024 | 8 | 100% |
| 2025 | 12 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Gold Star Finance, Inc.
Gold Star Finance, Inc.'s 67 logged complaints stay concentrated: only 2 states show a filing on record. 44.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-04-02.
Gold Star Finance, Inc. answers 95.5% of complaints inside the CFPB's tracked window and closes 98.5% with a written explanation. 1.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Gold Star Finance, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Gold Star Finance, Inc. have?
67, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Gold Star Finance, Inc. respond to complaints on time?
95.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Gold Star Finance, Inc.?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.