2026 data Public-data reference. official source

Gold Star Finance, Inc.

64 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

64 consumer complaints filed with the CFPB

This profile shows Gold Star Finance, Inc.'s complaint history from CFPB public records. 64 consumers have filed complaints since 2014. The company has a 95.3% timely response rate and has provided relief in 1.6% of cases.

64
Total Complaints
95.3%
Timely Response
0%
Disputed
1.6%
Relief Provided
2
States Active
2014
Since

Total complaints

64

Filed since 2014

Timely response

95.3%

CFPB-tracked response window

Relief rate

1.6%

Closed with monetary or non-monetary relief

Timely response rate 95.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median

Share closed with monetary or non-monetary relief.

Gold Star Finance, Inc. complaint mix by product

Total complaints: 64

Gold Star Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 64 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 26 complaints (41.3%), resolution 0.0% Debt collection 41.3% Consumer Loan: 11 complaints (17.5%), resolution 9.1% Consumer Loan 17.5% Payday loan,: 10 complaints (15.9%), resolution 0.0% Payday loan, 15.9% Credit reporting: 8 complaints (12.7%), resolution 0.0% Credit reporting 12.7% Payday loan,: 4 complaints (6.3%), resolution 0.0% Payday loan, 6.3% Credit reporting,: 3 complaints (4.8%), resolution 0.0% Credit reporting: 1 complaints (1.6%), resolution 0.0%
  • Debt collection 26 41.3% 0% relief
  • Consumer Loan 11 17.5% 9% relief
  • Payday loan, 10 15.9% 0% relief
  • Credit reporting 8 12.7% 0% relief
  • Payday loan, 4 6.3% 0% relief
  • Credit reporting, 3 4.8% 0% relief
  • Credit reporting 1 1.6% 0% relief

How Gold Star Finance, Inc.'s 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 26
Consumer Loan 11
Payday loan, title loan, or personal loan 10
Credit reporting or other personal consumer reports 8
Payday loan, title loan, personal loan, or advance loan 4
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting 1
Payday loan 1

Top States

State Complaints
TX 62
AR 1

Top Issues

Issue Complaints
Communication tactics 10
Problems when you are unable to pay 9
Took or threatened to take negative or legal action 8
Struggling to pay your loan 7
Attempts to collect debt not owed 5
Incorrect information on your report 5
Improper use of your report 4
Threatened to contact someone or share information improperly 2
Problem with a company's investigation into an existing problem 2
Problem when making payments 2
Problem with the payoff process at the end of the loan 2
Problem with additional add-on products or services 1
Managing the loan or lease 1
Shopping for a loan or lease 1
Incorrect information on credit report 1
Getting the loan 1
Charged fees or interest I didn't expect 1
Written notification about debt 1
Can't stop withdrawals from your bank account 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 5 40%
2016 6 100%
2017 5 100%
2018 5 100%
2019 7 100%
2020 4 100%
2021 4 100%
2022 1 100%
2023 3 100%
2024 7 100%
2025 12 100%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Gold Star Finance, Inc.

Gold Star Finance, Inc. has accumulated 64 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 27 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Gold Star Finance, Inc. reports a 95.3% timely-response rate and has closed 98.4% of cases with a written explanation to the consumer. 1.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Gold Star Finance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Gold Star Finance, Inc. have?

Gold Star Finance, Inc. has received 64 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Gold Star Finance, Inc. respond to complaints on time?

Gold Star Finance, Inc. has a 95.3% timely response rate to CFPB complaints.

What is the most common complaint about Gold Star Finance, Inc.?

The most common issue reported against Gold Star Finance, Inc. is "Communication tactics" in the "Debt collection" product category.

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