2026 data Public-data reference. official source

Harvard Collections, LLC

637 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

637 consumer complaints filed with the CFPB

This profile shows Harvard Collections, LLC's complaint history from CFPB public records. 637 consumers have filed complaints since 2013. The company has a 88.4% timely response rate and has provided relief in 1.7% of cases.

637
Total Complaints
88.4%
Timely Response
6.1%
Disputed
1.7%
Relief Provided
38
States Active
2013
Since

Total complaints

637

Filed since 2013

Timely response

88.4%

CFPB-tracked response window

Relief rate

1.7%

Closed with monetary or non-monetary relief

Timely response rate 88.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.7%
Industry median

Share closed with monetary or non-monetary relief.

Harvard Collections, LLC complaint mix by product

Total complaints: 637

Harvard Collections, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 637 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 543 complaints (85.2%), resolution 1.7% Debt collection 85.2% Credit reporting,: 43 complaints (6.8%), resolution 0.0% Credit reporting, 6.8% Credit reporting: 41 complaints (6.4%), resolution 0.0% Credit reporting 6.4% Credit reporting: 4 complaints (0.6%), resolution 50.0% Student loan: 3 complaints (0.5%), resolution 0.0% Consumer Loan: 2 complaints (0.3%), resolution 0.0% Credit card: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 543 85.2% 2% relief
  • Credit reporting, 43 6.8% 0% relief
  • Credit reporting 41 6.4% 0% relief
  • Credit reporting 4 0.6% 50% relief
  • Student loan 3 0.5% 0% relief
  • Consumer Loan 2 0.3% 0% relief
  • Credit card 1 0.2% 0% relief

How Harvard Collections, LLC's 637 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 543
Credit reporting, credit repair services, or other personal consumer reports 43
Credit reporting or other personal consumer reports 41
Credit reporting 4
Student loan 3
Consumer Loan 2
Credit card 1

Top States

State Complaints
IL 163
FL 84
NY 66
TX 65
GA 29
CA 20
IN 20
NJ 16
MO 15
VA 14
AZ 12
TN 12
NC 11
MN 10
SC 9
NV 8
OH 8
AR 7
WI 7
PA 7

Top Issues

Issue Complaints
Attempts to collect debt not owed 214
Cont'd attempts collect debt not owed 85
Written notification about debt 80
Incorrect information on your report 55
False statements or representation 47
Disclosure verification of debt 47
Communication tactics 30
Took or threatened to take negative or legal action 21
Improper contact or sharing of info 12
Problem with a credit reporting company's investigation into an existing problem 11
Improper use of your report 11
Problem with a company's investigation into an existing problem 8
Taking/threatening an illegal action 4
Incorrect information on credit report 4
Getting a loan 3
Electronic communications 2
Managing the loan or lease 1
Problems when you are unable to pay 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2013 12 58.3%
2014 53 41.5%
2015 62 56.5%
2016 44 95.5%
2017 54 92.6%
2018 42 97.6%
2019 30 100%
2020 52 100%
2021 62 100%
2022 37 100%
2023 37 97.3%
2024 57 94.7%
2025 71 100%
2026 24 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Harvard Collections, LLC

Harvard Collections, LLC has accumulated 637 consumer complaints in the CFPB public database, with filings active across 38 U.S. states. Of those submissions, 213 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Harvard Collections, LLC reports a 88.4% timely-response rate and has closed 91.1% of cases with a written explanation to the consumer. 1.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Harvard Collections, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Harvard Collections, LLC have?

Harvard Collections, LLC has received 637 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Harvard Collections, LLC respond to complaints on time?

Harvard Collections, LLC has a 88.4% timely response rate to CFPB complaints.

What is the most common complaint about Harvard Collections, LLC?

The most common issue reported against Harvard Collections, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

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