CFPB · Single-product concentration
George Mason Mortgage, LLC
16 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
George Mason Mortgage, LLC: 100% of 16 CFPB complaints sit in "Mortgage". Timely 100% · relief 12.5%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2017
CFPB relief outcome brief
CCDB company george-mason-mortgage-llc
12.5% relief · 100% timely · 16 filings · Mortgage
Same-product relief peers
Nearest relief peer: Prospect Mortgage, LLC (12.5% relief)
George Mason Mortgage, LLC closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of George Mason Mortgage, LLC's 16 filings include narrative text
43.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
George Mason Mortgage, LLC complaint mix by product
- Mortgage 16 100.0% – 13% relief
How George Mason Mortgage, LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
Concentrated filing states for George Mason Mortgage, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 50% of this company's filings
George Mason Mortgage, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| VA | 8 |
| MD | 4 |
| DC | 1 |
| PA | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 7 |
| Credit decision / Underwriting | 4 |
| Other | 1 |
| Loan servicing, payments, escrow account | 1 |
| Settlement process and costs | 1 |
| Closing on a mortgage | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 4 | 100% |
| 2015 | 5 | 100% |
| 2016 | 4 | 100% |
| 2017 | 2 | 100% |
Source: CFPB Consumer Complaint Database
George Mason Mortgage, LLC filings cluster in one product
George Mason Mortgage, LLC's 16 logged complaints stay concentrated: only 5 states show a filing. 43.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2017-06-12.
George Mason Mortgage, LLC answers 100% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about George Mason Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for George Mason Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for George Mason Mortgage, LLC (100% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration