CFPB · Single-product concentration
General Mortgage Capital Corporation
10 CFPB complaints · 80% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
General Mortgage Capital Corporation: 80% of 10 CFPB complaints sit in "Mortgage". Timely 100% · relief 20%. Allegations, not findings.
- Single-product concentration
- 0% filings 2020 to 2026
CFPB relief outcome brief
CCDB company general-mortgage-capital-corporation
20% relief · 100% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Wells Fargo & Company (20.1% relief)
General Mortgage Capital Corporation closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of General Mortgage Capital Corporation's 10 filings include narrative text
90% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Mortgage Capital Corporation complaint mix by product
- Mortgage 8 80.0% – 25% relief
- Credit reporting 1 10.0% – 0% relief
- Debt collection 1 10.0% – 0% relief
How General Mortgage Capital Corporation's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Concentrated filing states for General Mortgage Capital Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 40% of this company's filings
General Mortgage Capital Corporation complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| TX | 2 |
| NJ | 1 |
| WA | 1 |
| NY | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Trouble during payment process | 2 |
| Incorrect information on your report | 1 |
| Closing on a mortgage | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
General Mortgage Capital Corporation filings cluster in one product
General Mortgage Capital Corporation's 10 logged complaints stay concentrated: only 6 states show a filing. 90% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-03-28.
General Mortgage Capital Corporation answers 100% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Mortgage Capital Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for General Mortgage Capital Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for General Mortgage Capital Corporation (100% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration