CFPB · Single-product concentration
General Collection Co.
13 CFPB complaints · 92.3% in "Debt collection" · top issue Communication tactics.
General Collection Co.: 92.3% of 13 CFPB complaints sit in "Debt collection". Timely 100% · relief 15.4%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2025
CFPB relief outcome brief
CCDB company general-collection-co
15.4% relief · 100% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: DFC Global Corp. (15.3% relief)
General Collection Co. closes 15.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 13 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
General Collection Co. complaint mix by product
- Debt collection 12 92.3% – 17% relief
- Credit reporting 1 7.7% – 0% relief
How General Collection Co.'s 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for General Collection Co.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NE
- 46.2% of this company's filings
General Collection Co. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| NE | 6 |
| LA | 2 |
| IA | 1 |
| TX | 1 |
| GA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 3 |
| False statements or representation | 3 |
| Took or threatened to take negative or legal action | 2 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 2 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
General Collection Co. filings cluster in one product
General Collection Co.'s 13 logged complaints stay concentrated: only 6 states show a filing. Only 15.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-07-21.
General Collection Co. answers 100% of complaints inside the CFPB's tracked window and closes 84.6% with a written explanation. 15.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about General Collection Co..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for General Collection Co.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for General Collection Co. (100% timely; 15.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration