CFPB · Single-product concentration
Ark-La-Tex Financial Services, LLC
60 CFPB complaints · 85% in "Mortgage" · top issue Trouble during payment process.
Ark-La-Tex Financial Services, LLC: 85% of 60 CFPB complaints sit in "Mortgage". Timely 98.3% · relief 10%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company ark-la-tex-financial-services-llc
10% relief · 98.3% timely · 60 filings · Mortgage
Same-product relief peers
Nearest relief peer: Primary Residential Mortgage (10% relief)
Ark-La-Tex Financial Services, LLC closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Ark-La-Tex Financial Services, LLC's 60 filings include narrative text
55% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ark-La-Tex Financial Services, LLC complaint mix by product
- Mortgage 51 85.0% – 10% relief
- Credit reporting 3 5.0% – 33% relief
- Debt collection 3 5.0% – 0% relief
- Credit reporting, 3 5.0% – 0% relief
How Ark-La-Tex Financial Services, LLC's 60 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 51 |
| Credit reporting or other personal consumer reports | 3 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Where Ark-La-Tex Financial Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 31.7% of this company's filings
Ark-La-Tex Financial Services, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 19 |
| CA | 6 |
| FL | 4 |
| PA | 4 |
| KY | 4 |
| SC | 3 |
| NE | 3 |
| AZ | 2 |
| NJ | 2 |
| MI | 2 |
| VA | 2 |
| CT | 1 |
| MT | 1 |
| IL | 1 |
| ND | 1 |
| OR | 1 |
| GA | 1 |
| ID | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 21 |
| Applying for a mortgage or refinancing an existing mortgage | 15 |
| Loan servicing, payments, escrow account | 7 |
| Closing on a mortgage | 4 |
| Improper use of your report | 3 |
| Incorrect information on your report | 3 |
| Struggling to pay mortgage | 2 |
| Took or threatened to take negative or legal action | 2 |
| Application, originator, mortgage broker | 2 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2016 | 4 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 5 | 100% |
| 2021 | 11 | 100% |
| 2022 | 11 | 90.9% |
| 2023 | 8 | 100% |
| 2024 | 2 | 100% |
| 2025 | 9 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Ark-La-Tex Financial Services, LLC filings cluster in one product
Ark-La-Tex Financial Services, LLC's 60 logged complaints stay concentrated: only 19 states show a filing. 55% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-02-17.
Ark-La-Tex Financial Services, LLC answers 98.3% of complaints inside the CFPB's tracked window and closes 85% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ark-La-Tex Financial Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ark-La-Tex Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 60.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ark-La-Tex Financial Services, LLC (98.3% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration