CFPB · Single-product concentration
Homestar Financial Corporation
56 CFPB complaints · 85.7% in "Mortgage" · top issue Closing on a mortgage.
Homestar Financial Corporation: 85.7% of 56 CFPB complaints sit in "Mortgage". Timely 92.9% · relief 23.2%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2024
CFPB relief outcome brief
CCDB company homestar-financial-corporation
23.2% relief · 92.9% timely · 56 filings · Mortgage
Same-product relief peers
Nearest relief peer: First Guaranty Mortgage Corp (22.8% relief)
Homestar Financial Corporation closes 23.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Homestar Financial Corporation's 56 filings include narrative text
62.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Homestar Financial Corporation complaint mix by product
- Mortgage 48 85.7% – 27% relief
- Credit reporting, 6 10.7% – 0% relief
- Credit reporting 1 1.8% – 0% relief
- Debt collection 1 1.8% – 0% relief
How Homestar Financial Corporation's 56 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 48 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Concentrated filing states for Homestar Financial Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 80.4% of this company's filings
Homestar Financial Corporation complaints by year
Annual filing volume from the CFPB public database
- 2024
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| GA | 45 |
| FL | 4 |
| SC | 2 |
| LA | 1 |
| AL | 1 |
| KS | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 15 |
| Trouble during payment process | 10 |
| Improper use of your report | 6 |
| Credit decision / Underwriting | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Application, originator, mortgage broker | 4 |
| Settlement process and costs | 3 |
| Incorrect information on your report | 2 |
| Loan modification,collection,foreclosure | 2 |
| Struggling to pay mortgage | 2 |
| Loan servicing, payments, escrow account | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 6 | 100% |
| 2016 | 6 | 66.7% |
| 2017 | 3 | 66.7% |
| 2018 | 5 | 100% |
| 2020 | 4 | 100% |
| 2021 | 10 | 100% |
| 2022 | 12 | 100% |
| 2023 | 8 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Homestar Financial Corporation filings cluster in one product
Homestar Financial Corporation's 56 logged complaints stay concentrated: only 7 states show a filing. 62.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2024-10-02.
Homestar Financial Corporation answers 92.9% of complaints inside the CFPB's tracked window and closes 73.2% with a written explanation. 23.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Homestar Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Homestar Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 56.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Homestar Financial Corporation (92.9% timely; 23.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration