Total complaints
6
Filed since 2012
2026 data Public-data reference. official source
First Colony Mortgage Corp.
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows First Colony Mortgage Corp.'s complaint history from CFPB public records. 6 consumers have filed complaints since 2012. The company has a 66.7% timely response rate and has provided relief in 33.3% of cases.
6
Total Complaints
66.7%
Timely Response
0%
Disputed
33.3%
Relief Provided
2
States Active
2012
Since
Timely response
66.7%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
Timely response rate 66.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 33.3%
Industry median
Share closed with monetary or non-monetary relief.
First Colony Mortgage Corp. complaint mix by product
- Mortgage 5 83.3% – 20% relief
- Credit reporting, 1 16.7% – 100% relief
How First Colony Mortgage Corp.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| UT | 5 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Settlement process and costs | 1 |
| Application, originator, mortgage broker | 1 |
| Improper use of your report | 1 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2015 | 2 | 50% |
| 2019 | 1 | 0% |
| 2021 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About First Colony Mortgage Corp.
First Colony Mortgage Corp. has accumulated 6 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2025-05-04, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, First Colony Mortgage Corp. reports a 66.7% timely-response rate and has closed 66.7% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating First Colony Mortgage Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does First Colony Mortgage Corp. have?
First Colony Mortgage Corp. has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does First Colony Mortgage Corp. respond to complaints on time?
First Colony Mortgage Corp. has a 66.7% timely response rate to CFPB complaints.
What is the most common complaint about First Colony Mortgage Corp.?
The most common issue reported against First Colony Mortgage Corp. is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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