CFPB · Single-product concentration
Royal United Mortgage LLC
104 CFPB complaints · 90.4% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Royal United Mortgage LLC: 90.4% of 104 CFPB complaints sit in "Mortgage". Timely 90.4% · relief 26%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company royal-united-mortgage-llc
26% relief · 90.4% timely · 104 filings · Mortgage
Same-product relief peers
Nearest relief peer: Reliance First Capital LLC (25.5% relief)
Royal United Mortgage LLC closes 26% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Royal United Mortgage LLC's 104 filings include narrative text
56.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Royal United Mortgage LLC complaint mix by product
- Mortgage 94 90.4% – 28% relief
- Credit reporting, 4 3.8% – 25% relief
- Credit reporting 4 3.8% – 0% relief
- Debt collection 1 1.0% – 0% relief
- Credit reporting 1 1.0% – 0% relief
How Royal United Mortgage LLC's 104 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 94 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 4 |
| Debt collection | 1 |
| Credit reporting | 1 |
Where Royal United Mortgage LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 19.2% of this company's filings
Royal United Mortgage LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 20 |
| IN | 11 |
| FL | 9 |
| CA | 8 |
| OH | 6 |
| NY | 5 |
| IL | 4 |
| NJ | 4 |
| MI | 4 |
| PA | 4 |
| NC | 4 |
| MO | 3 |
| GA | 3 |
| AL | 3 |
| OR | 3 |
| KY | 2 |
| TN | 2 |
| WI | 2 |
| NV | 1 |
| WV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 37 |
| Application, originator, mortgage broker | 23 |
| Closing on a mortgage | 11 |
| Trouble during payment process | 9 |
| Improper use of your report | 8 |
| Settlement process and costs | 4 |
| Credit decision / Underwriting | 3 |
| Struggling to pay mortgage | 2 |
| Loan modification,collection,foreclosure | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Attempts to collect debt not owed | 1 |
| Loan servicing, payments, escrow account | 1 |
| Incorrect information on credit report | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 6 | 83.3% |
| 2015 | 11 | 81.8% |
| 2016 | 11 | 100% |
| 2017 | 13 | 100% |
| 2018 | 11 | 100% |
| 2019 | 4 | 100% |
| 2020 | 10 | 90% |
| 2021 | 8 | 87.5% |
| 2022 | 4 | 75% |
| 2023 | 7 | 85.7% |
| 2024 | 9 | 66.7% |
| 2025 | 6 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Royal United Mortgage LLC filings cluster in one product
Royal United Mortgage LLC's 104 logged complaints stay concentrated: only 25 states show a filing. 56.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-10.
Royal United Mortgage LLC answers 90.4% of complaints inside the CFPB's tracked window and closes 74% with a written explanation. 26% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Royal United Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Royal United Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 104.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Royal United Mortgage LLC (90.4% timely; 26% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration