CFPB · Single-product concentration

First California Mortgage Co., Inc.

20 CFPB complaints · 85% in "Mortgage" · top issue Application, originator, mortgage broker.

20 CFPB complaints

First California Mortgage Co., Inc.: 85% of 20 CFPB complaints sit in "Mortgage". Timely 35% · relief 10%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2012 to 2022

CFPB relief outcome brief

CCDB company first-california-mortgage-co-inc

10% relief · 35% timely · 20 filings · Mortgage

Nearest relief peer: Primary Residential Mortgage (10% relief)

First California Mortgage Co…10%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among First California Mortgage Co., Inc. and nearest filing-volume peers

First California Mortgage Co., Inc. closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of First California Mortgage Co., Inc.'s 20 filings include narrative text

45% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 35.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

First California Mortgage Co., Inc. complaint mix by product

Total complaints: 20

First California Mortgage Co., Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 17 complaints (85.0%), resolution 11.8% Mortgage 85.0% Money transfer,: 2 complaints (10.0%), resolution 0.0% Money transfer, 10.0% Credit reporting,: 1 complaints (5.0%), resolution 0.0%
  • Mortgage 17 85.0% 12% relief
  • Money transfer, 2 10.0% 0% relief
  • Credit reporting, 1 5.0% 0% relief

How First California Mortgage Co., Inc.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 17
Money transfer, virtual currency, or money service 2
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for First California Mortgage Co., Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
70% of this company's filings
CA14AZ3WA2CO1

First California Mortgage Co., Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
2
+100% vs 2012
02468 20122013201420152016201720182022 2

Top States

State Complaints
CA 14
AZ 3
WA 2
CO 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 8
Loan servicing, payments, escrow account 2
Fraud or scam 2
Settlement process and costs 1
Loan modification,collection,foreclosure 1
Credit decision / Underwriting 1
Applying for a mortgage or refinancing an existing mortgage 1
Struggling to pay mortgage 1
Trouble during payment process 1
Closing on a mortgage 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 100%
2014 2 50%
2015 1 100%
2016 7 28.6%
2017 3 33.3%
2018 3 0%
2022 2 0%

Source: CFPB Consumer Complaint Database

First California Mortgage Co., Inc. filings cluster in one product

First California Mortgage Co., Inc.'s 20 logged complaints stay concentrated: only 4 states show a filing. 45% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2022-04-28.

First California Mortgage Co., Inc. answers 35% of complaints inside the CFPB's tracked window and closes 35% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First California Mortgage Co., Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for First California Mortgage Co., Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for First California Mortgage Co., Inc. (35% timely; 10% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration