First Bancorp North Carolina
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
First Bancorp North Carolina complaint mix by product
- Checking or 4 26.7% – 0% relief
- Mortgage 3 20.0% – 0% relief
- Credit card 2 13.3% – 0% relief
- Payday loan, 2 13.3% – 50% relief
- Credit reporting 2 13.3% – 0% relief
- Money transfer, 1 6.7% – 0% relief
- Credit reporting, 1 6.7% – 0% relief
How First Bancorp North Carolina's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 4 |
| Mortgage | 3 |
| Credit card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 10 |
| SC | 2 |
| AZ | 1 |
| TN | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Problem caused by your funds being low | 2 |
| Struggling to pay mortgage | 1 |
| Other features, terms, or problems | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Getting a line of credit | 1 |
| Closing an account | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Problem with a lender or other company charging your account | 1 |
| Fraud or scam | 1 |
| Trouble during payment process | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 100% |
| 2024 | 8 | 100% |
| 2025 | 2 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About First Bancorp North Carolina
First Bancorp North Carolina's 15 logged complaints stay concentrated: only 5 states show a filing on record. 40% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2026-04-03.
First Bancorp North Carolina answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Bancorp North Carolina.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does First Bancorp North Carolina have?
15, per the CFPB's public complaint count for this company (see the full breakdown above).
Does First Bancorp North Carolina respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about First Bancorp North Carolina?
"Incorrect information on your report", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.