CFPB · Single-product concentration
Fbc Mortgage, LLC
78 CFPB complaints · 89.7% in "Mortgage" · top issue Trouble during payment process.
Fbc Mortgage, LLC: 89.7% of 78 CFPB complaints sit in "Mortgage". Timely 85.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -57.1% filings 2015 to 2023
CFPB relief outcome brief
CCDB company fbc-mortgage-llc
0% relief · 85.9% timely · 78 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Fbc Mortgage, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Fbc Mortgage, LLC's 78 filings include narrative text
62.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fbc Mortgage, LLC complaint mix by product
- Mortgage 70 89.7% – 0% relief
- Credit reporting, 8 10.3% – 0% relief
How Fbc Mortgage, LLC's 78 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 70 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
Concentrated filing states for Fbc Mortgage, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 57.7% of this company's filings
Fbc Mortgage, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 3
- -57.1% vs 2015
Top States
| State | Complaints |
|---|---|
| FL | 45 |
| CO | 3 |
| CA | 3 |
| PA | 3 |
| GA | 3 |
| NC | 3 |
| MI | 2 |
| WA | 2 |
| AZ | 2 |
| MA | 1 |
| AL | 1 |
| TX | 1 |
| IL | 1 |
| OH | 1 |
| OR | 1 |
| ME | 1 |
| CT | 1 |
| NV | 1 |
| SC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 15 |
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Closing on a mortgage | 8 |
| Application, originator, mortgage broker | 7 |
| Loan servicing, payments, escrow account | 7 |
| Struggling to pay mortgage | 7 |
| Incorrect information on your report | 7 |
| Settlement process and costs | 4 |
| Loan modification,collection,foreclosure | 4 |
| Improper use of your report | 4 |
| Other | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 7 | 71.4% |
| 2016 | 9 | 100% |
| 2017 | 15 | 93.3% |
| 2018 | 17 | 76.5% |
| 2019 | 8 | 87.5% |
| 2020 | 5 | 100% |
| 2021 | 5 | 100% |
| 2022 | 9 | 66.7% |
| 2023 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Fbc Mortgage, LLC filings cluster in one product
Fbc Mortgage, LLC's 78 logged complaints stay concentrated: only 21 states show a filing. 62.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2023-01-18.
Fbc Mortgage, LLC answers 85.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fbc Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Fbc Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 78.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Fbc Mortgage, LLC (85.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration