CFPB · Single-product concentration

PlusFour, Inc

494 CFPB complaints · 83.8% in "Debt collection" · top issue Attempts to collect debt not owed.

494 CFPB complaints

PlusFour, Inc: 83.8% of 494 CFPB complaints sit in "Debt collection". Timely 86% · relief 0.2%. Allegations, not findings.

  • Single-product concentration
  • +2300% filings 2014 to 2025

CFPB relief outcome brief

CCDB company plusfour-inc

0.2% relief · 86% timely · 494 filings · Debt collection

Nearest relief peer: NCB Management Services Inc. (0.2% relief)

PlusFour, Inc (this)0.2%Herbert P. Sears Co., Inc.3%Squaretwo FinancialCorporation25.2%The Best Service Co.,Inc0.2%Peer Advisors, LLC0.2%
Closed-with-relief % among PlusFour, Inc and nearest filing-volume peers

PlusFour, Inc closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

PlusFour, Inc scores strongest on closed with explanation (84/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

44 /100 grade D

Relief provided

1 / 100 percentile-benchmarked

0.2% of complaints closed with relief to the consumer

Timely response

75 / 100 percentile-benchmarked

86% of complaints answered inside the CFPB 15-day window

Closed with explanation

84 / 100 percentile-benchmarked

91.1% of complaints closed with an explanation to the consumer

Most of PlusFour, Inc's 494 filings include narrative text

56.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 86.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

PlusFour, Inc complaint mix by product

Total complaints: 494

PlusFour, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 494 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 414 complaints (83.8%), resolution 0.2% Debt collection 83.8% Credit reporting,: 46 complaints (9.3%), resolution 0.0% Credit reporting, 9.3% Credit reporting: 27 complaints (5.5%), resolution 0.0% Debt or: 4 complaints (0.8%), resolution 0.0% Consumer Loan: 2 complaints (0.4%), resolution 0.0% Credit card: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 414 83.8% – 0% relief
  • Credit reporting, 46 9.3% – 0% relief
  • Credit reporting 27 5.5% – 0% relief
  • Debt or 4 0.8% – 0% relief
  • Consumer Loan 2 0.4% – 0% relief
  • Credit card 1 0.2% – 0% relief

How PlusFour, Inc's 494 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 414
Credit reporting, credit repair services, or other personal consumer reports 46
Credit reporting or other personal consumer reports 27
Debt or credit management 4
Consumer Loan 2
Credit card 1

Concentrated filing states for PlusFour, Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NV
71.5% of this company's filings
NV353CA37FL16TX12AZ12UT9NC7TN6

PlusFour, Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
72
+2300% vs 2014
020406080 201420152016201720182019202020212022202320242025 72

Top States

State Complaints
NV 353
CA 37
FL 16
TX 12
AZ 12
UT 9
NC 7
TN 6
WA 5
PA 4
MO 3
IL 2
GA 2
AR 2
LA 2
CO 2
MI 1
IN 1
MD 1
SC 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 180
Written notification about debt 98
False statements or representation 49
Incorrect information on your report 33
Cont'd attempts collect debt not owed 29
Took or threatened to take negative or legal action 25
Problem with a credit reporting company's investigation into an existing problem 20
Improper use of your report 16
Disclosure verification of debt 16
Communication tactics 10
Improper contact or sharing of info 6
Problem with a company's investigation into an existing problem 3
Problem with customer service 2
Managing the loan or lease 2
Didn't provide services promised 1
Unauthorized withdrawals or charges 1
Credit monitoring or identity theft protection services 1
Problem with fraud alerts or security freezes 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 12 50%
2016 29 65.5%
2017 40 42.5%
2018 30 73.3%
2019 56 76.8%
2020 51 82.4%
2021 55 100%
2022 49 100%
2023 43 100%
2024 54 100%
2025 72 100%

Source: CFPB Consumer Complaint Database

PlusFour, Inc filings cluster in one product

PlusFour, Inc's 494 logged complaints stay concentrated: only 30 states show a filing. 56.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-10-21.

PlusFour, Inc answers 86% of complaints inside the CFPB's tracked window and closes 91.1% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about PlusFour, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for PlusFour, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for PlusFour, Inc (86% timely; 0.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration