CFPB · Single-product concentration
Nations Recovery Center
143 CFPB complaints · 97.2% in "Debt collection" · top issue Communication tactics.
Nations Recovery Center: 97.2% of 143 CFPB complaints sit in "Debt collection". Timely 86% · relief 91.6%. Allegations, not findings.
- Single-product concentration
- -87.5% filings 2013 to 2026
CFPB relief outcome brief
CCDB company nations-recovery-center
91.6% relief · 86% timely · 143 filings · Debt collection
Same-product relief peers
Nearest relief peer: Accounts Receivable Management, Inc (NJ) (Closed) (92.2% relief)
Nations Recovery Center closes 91.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nations Recovery Center scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
91.6% of complaints closed with relief to the consumer
Timely response
75 / 100 percentile-benchmarked
86% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
5.6% of complaints closed with an explanation to the consumer
How 143 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nations Recovery Center complaint mix by product
- Debt collection 139 97.2% – 93% relief
- Credit reporting 2 1.4% – 0% relief
- Credit card 1 0.7% – 100% relief
- Student loan 1 0.7% – 100% relief
How Nations Recovery Center's 143 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 139 |
| Credit reporting or other personal consumer reports | 2 |
| Credit card | 1 |
| Student loan | 1 |
Where Nations Recovery Center complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 15.4% of this company's filings
Nations Recovery Center falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -87.5% vs 2013
Top States
| State | Complaints |
|---|---|
| NY | 22 |
| GA | 15 |
| CA | 12 |
| NJ | 11 |
| IL | 9 |
| PA | 9 |
| FL | 6 |
| AZ | 5 |
| KY | 5 |
| VA | 4 |
| NC | 4 |
| TX | 4 |
| MD | 3 |
| WI | 3 |
| CT | 3 |
| MA | 3 |
| DE | 2 |
| TN | 2 |
| AL | 2 |
| NV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 39 |
| Cont'd attempts collect debt not owed | 33 |
| Disclosure verification of debt | 20 |
| Improper contact or sharing of info | 13 |
| Attempts to collect debt not owed | 11 |
| Taking/threatening an illegal action | 9 |
| Written notification about debt | 5 |
| False statements or representation | 4 |
| Took or threatened to take negative or legal action | 4 |
| Incorrect information on your report | 2 |
| Unsolicited issuance of credit card | 1 |
| Dealing with my lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 62.5% |
| 2014 | 29 | 79.3% |
| 2015 | 35 | 97.1% |
| 2016 | 22 | 77.3% |
| 2017 | 33 | 93.9% |
| 2018 | 11 | 90.9% |
| 2019 | 2 | 100% |
| 2021 | 1 | 100% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Nations Recovery Center filings cluster in one product
Nations Recovery Center's 143 logged complaints stay concentrated: only 36 states show a filing. Only 37.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-01-07.
Nations Recovery Center answers 86% of complaints inside the CFPB's tracked window and closes 5.6% with a written explanation. 91.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nations Recovery Center.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nations Recovery Center: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 143.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nations Recovery Center (86% timely; 91.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration