CFPB · Narrative-heavy record
Express Enrollment LLC
6 CFPB complaints · 66.7% with narratives · top issue Dealing with your lender or servicer.
Express Enrollment LLC: 66.7% of 6 filings include consumer narratives. Timely 33.3% · relief 16.7% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- -80% filings 2023 to 2024
CFPB relief outcome brief
CCDB company express-enrollment-llc
16.7% relief · 33.3% timely · 6 filings · Student loan
Same-product relief peers
Nearest relief peer: Fedloan Help (15.7% relief)
Express Enrollment LLC closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Express Enrollment LLC complaint mix by product
- Student loan 3 50.0% – 0% relief
- Debt collection 2 33.3% – 50% relief
- Money transfer, 1 16.7% – 0% relief
How Express Enrollment LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 3 |
| Debt collection | 2 |
| Money transfer, virtual currency, or money service | 1 |
Where Express Enrollment LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 33.3% of this company's filings
Express Enrollment LLC falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -80% vs 2023
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| MN | 2 |
| IL | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 3 |
| False statements or representation | 2 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 5 | 40% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Express Enrollment LLC's narrative-rich complaint ledger
Express Enrollment LLC's 6 logged complaints stay concentrated: only 4 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2024-03-10.
Express Enrollment LLC answers 33.3% of complaints inside the CFPB's tracked window and closes 16.7% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Express Enrollment LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Express Enrollment LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Express Enrollment LLC (33.3% timely; 16.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record